Eternal ClearReviews of eternalclear.com

Purchased 2 weeks ago. it hasn’t shipped & they won’t answer emails or social messages. Their ig hasn’t been updated in ages, maybe they are out of business? I will refute the purchase with my bank.

I have placed my order on 6th June and still has not arrived yet. They do not answer my emails at all. I never ever gonna buy anything from them. Of course I have not gotten my money back. Ridiculous company.

Should've read Trustpilot first... Arrived late and requested a refund for delivery fees. Got a return until I asked for a refund. No news since then... after multiple emails.

My parcel didn’t arrive - it was sent return to eternal clear. They keep promising a refund to my credit card everytime I write to customer service, but the money hasn’t shows up in 3-4 MONTHS! I have written many times - They owe me around 150 dollars. That is a LOT OF MONEY TO STEAL FROM ME!

I was hired by eternal clear to create content on my social media platform and I did my job and they never paid me. I did use the products and they were good but the company itself is unethical.

I purchased one of their high frequency wands last May and it’s stopped working. No current runs through any of the attachments. When I contacted their support I was told that because it’s not within the first 90 days there’s nothing they can do to help. Very low quality product and extremely terrible customer service. Buy a wand elsewhere. Believe the bad reviews.

I wish I had read Trustpilot reviews before buying from this company. Long story short: I bought the high frequency wand, which arrived (after paying some customs charges that were never mentioned), but never worked. I sent an email to Eternalclear providing proofs of the fact that the product wasn't working and the agent (who is by the way, always the same one I've seen in other reviews, so it must be an alias) said they would replace it. After that, they stopped replying to my emails and only resumed communication when I opened a request with PayPal. Last thing they said in this communication is that for customs reasons they couldn't deliver the item to my country (nonsense, as they delivered it the first time) and they offered to ship to another country, if I had an address there (!). As I have no time to waste chasing them, I escalated the case to PayPal and waiting for my refund now. Complete scam! Don't ever ever buy from them!

I purchased a high-frequency therapy kit last year and I am still waiting for it. I wrote to the support team inquiring about it and they took off all responsibility and said I should contact the local post. I did, and the tracking number the company provided me for the local post was not registered. I contacted them back asking for a refund and they said they couldn't give me one until the pack would be sent back to them. So basically, no one knows where the pack is and when is being sent back, while I am staying without money, and without the product. DON'T PURCHASE FROM THEM. At least not if you are outside the US.