Eternal ClearReviews of eternalclear.com

I would give 0 stars if possible. Faulty, scam of a product and they would not issue a refund. They ignored my repeated requests for a working phone number to speak to someone (their number does not work, their street address is not real). Incredibly poor service. The agent was dismissive and ignored my emails. The product itself is a complete scam and waste of money. Do not buy!! Edit: the company did contact me and issued a full refund. Albeit this took over 6 months and only when I posted this review did any action happen.

For the moment 1 star. The device stopped working after the 6th use. It took a while to arrive and then I had to pay 11 euros extra for import taxes which was an unexpected extra expense. I will update my review if they get back to me with a repair/replacement/refund situation.

Don't buy from this company! I made an order on November 28, 2021 and received it on February 9, 2022. I thought that I had been scammed! I wrote to them after waiting 3 weeks, telling them I wanted to cancel the order and receive a refund. They told me that I would need to pay the cost of the shipping, even though it hadn't been shipped yet. Disgusting customer service. Avoid buying rom this company!

Ordered the high therapy kit it arrived after 3 weeks! Ordered the serum… still a month later nothing.. said I want to cancel they said they would charge me £15.99.. even tho they have taken the £25.00!! Do not order from this company they will take your money and tell you it’s your fault!!! Disgusting!

I was happy it’s the purchase, but product suddenly stopped working soon after purchase. Wrote to customer service, no reply. Update- customer service wrote (maybe after seeing this review)- let me know that they can’t replace the product because it’s after 30 days. I wrote to them 34 days after receiving the product. Don’t buy this, this is a lot of money for a crap product that dies after four weeks

This website never delivered my product!!!