Alicia H.
Never again.
Esurance has limited options when rates dramatically increase. Their customer service could not completely explain how or why my bill went up $600 for the 6 month period I was quoted at my renewal and actually told me I would be better off switching to someone else. Additionally, in order to cancel within the 6 month period, they want to charge me a fee for early cancellation even though I've been a customer for 2 1/2 years and have never filed a claim. They suck you in with a decent rate but it goes downhill from there.