Estes Express LinesReviews of estes-express.com

Estes accepts white glove delivery orders from sellers and then tells consumers that they do not provide that service. Not because there is anything wrong or unsafe with the delivery site-they just don’t do it. Then they leave the item in your garage or driveway, never mind that it is impossible for the consumer to move the item due to its weight. Be prepared to hire Two Men and a Truck to finish the job. This is an update: eventually a supervisor got involved to arrange the proper delivery but I have not gotten the item yet.

HORRABLE. Enough said

Purchased an item online that was handed off to Estes then to their "final mile" service. Its been sitting in their warehouse for over a week. When i called in track and have delivered earlier or even pickup myself, i was told they dont even have it. Not a very good experience at all.

If I could put 0 stars I would worst delivery company ever don’t know why Lowe’s would use that company ordered 2 double sink vanity’s my shipment arrived extremely damaged seems like they don’t care about Handling shipment. I have never experienced this I would definitely never use Estes for shipment.

I was in the parking lot. Of a small shopping mall in Easley, South Carolina today. And had an encounter with a truck of yours. I was leaving the shopping mall and was behind another truck that was moving into the turning lane when one of your trucks came barreling down on me. I threw on my brakes and blew my horn, several times as loud as I could but he kept coming! So, I got my pen out and jotted down his tag number while he was waiting in line to turn. Tennessee tag #339408T

Absolutely Awful. Not the first time they've made a total mess of deliveries - but I waited around ALL day on an arranged date; received a notification finally that I was the "next stop". Hours went by. Then I receive messages to say packages are delivered (when it wasn't). I then click on the phone number to call customer support only to be put through to some recorded line about a promotion with no way off it. FINALLY find a phone number with someone to talk to who can't help... but to be told that the driver 'timed out' and their system just reported it as delivered. USELESS delivery company.

Man this shipping company sucks my package has been sitting for a week already and when I try to find out what’s going on with it there a automotive response no available agent at this time it’s in a holding warehouse 45 mins away from me you really can’t make this up not the 1st time

What a waist of time and money! They charge like a 5 star but give 1 star service not ones have they ever delivered on time always 2 to 3 days late. One day delay is a gift! Do not waist your money.