Estate Wine BrokersReviews of estatewinebrokers.com

Great condition and delivery. Excellent customer service

I ordered 2 x Altesino, 2 x Florita Brunellos on line and, due to cold temperatures, asked vendor to hold the order. More than a week later, I wrote asking for a status update. Chase wrote to confirm the wines were in stock and the order was pulled for delivery although it would not go out for a week because Estate was changing warehouses. Approximately ten days later, after not receiving a shipping notice, I wrote to ask for an update. Chase informed me that the Altesino was down to one bottle and asked if I would accept a substitute vintage at the same price. The substitute was a lesser vintage Estate sells for a lower price. Vendor declined to give a discount, I declined the substitution and gave instructions to ship the three remaining bottles. The next day, Tony (not Chase) wrote to tell me Estate was completely out of Altesino and asked if I would accept delivery of 2 x Florita. This latest communication was not accompanied by an explanation or an apology. I declined and cancelled the order. Estate required me to chase them over the course of more than a week and either wasn’t aware of its inventory (despite multiple representations that it had it in stock) or sold wine to another customer it had committed to sell to me. I am tolerant of well intentioned mistakes however this series of events cannot be readily characterized as such.

Seamless buying experience. I’ve recommended these guys to multiple people and they have all been extremely satisfied with their purchases

One wine had already been sold, but the website hadn’t been updated, so I paid for a bottle that didn’t exist. A second bottle I purchased was actually a different vintage (a significantly worse vintage). It took a week to receive a refund for this latter issue.

Christmas gift for my wine connoisseur son. He remarked on the excellent quality.

Outstanding communication and delivery experience.

Always a great experience with your company. I wi.ll continue to buy when I can afford it.

I never write reviews... I was gifted two fabulous bottles of wine. Together, they were easily worth over $1000. I am not an oenophile. So, I hoped to sell them. And I came across Estate Wine Brokers online. *They were responsive. *They quoted the highest price. *They sent the packing materials in a timely manner. *They fulfilled the transaction as they said, even though this occurred during the holiday season. *They wired the money to my account. Being somewhat nervous about the entire thing, it came off as a breeze. All I can say is that was my experience.