Barry M.
Customer service is lacking and very uncooperative to correct problems
The molasses I bought arrived with damaged buckets..molasses leaking... I was refunded..another part of the molasses order was lost...I was offered a refund back to my Pay Pal account ..this never happened... Ive asked for a transaction Id# that represents the claim Essential did with Pay pal so I can work with pay Pal to get the refund......and they have not given that to me.. Ive experienced with the customer service reps there, often getting wrong information from them.. such as not excepting debit cards... not being able to redirect a Ups package..etc,... I strongly suggest choose another company ..


