Essential Foods DirectReviews of essentialfoodsdirect.com

It’s a lot of sales tactics. The music is loud and they take one customer at a time. They want you to invest about $500 for one steak box so you can get three other boxes for free. They roped me in with the 20 for $40 Ribeyes but they are very thin. We also got a box that they cut down from $489 to $160. Luckily, we can use those for steak and eggs. Overall, we will test them out for taste and quality but I did not enjoy how aggressive it was. They know most people are coming for 20 for $40 and they put it in a really small box.

I am giving a 3 star for my purchase. The reason why is as follows. Although everything arrived froze and packaged well however, every package of meat that I've thawed for use I found that there is a slice in the packaging. Causing the juices will spill out of the package and all over the place. Not sure if this is done purposely or an oversight at the time of packaging. Reply from Essential Foods Direct 3 hours ago George- our sincerest apologies for your experience. Please verify you got your new package. Thank you and we hope to build back your trust. I have not received a new package, now was I advised one was shipped. If one was shipped, please supply a tracking number.

Horrible and disgusting! The order came in a thawed and melted box with most of the meat warm. The dry ice was all melted and wet the interior of the box. Some packages leaked and there was blood inside the box. Due to my cancer I cannot risk getting sick off spoiled meat. So the whole order went to waste. I tried contacting business. All emails and calls were unanswered. As of today 11/06/23- the company just now reached out over 2 weeks later and I emailed the hello@essentialfoods email. UPDATE: As of 11/14/23- After obtaining the corrected email address from the company, they sent us a box of a similar order. We appreciate them trying to correct the problem, but the dry ice again arrived completely melted. However, this time most of the items were still frozen. The meats that we did keep and tried were good.

Food arrived defrosted.....No dry ice insig

When I received this order, I had to sign for it at my front door. When I opened it, the dry ice had dissipated and the burgers and filet mignons were warm and I had to toss them. I would not have used UPS for shipping as there are a number of handoffs in non-refrigerated trucks. FedEx Next Day would have prevented this.