Aaliyah R.
I never received my order ORDER #29156
I never received my order ORDER #29156 still waiting but I now received a message about a order confirmation this is ridiculous and fraudulent I would like to be removed from this subscription that is a fraud charge me shipping for a product that was never received and then wants to charge my card again this is ridiculous
Response from Essence of ArganApr 26, 2025
Hi , Thank you for taking the time to leave us a review. We value your opinion and always strive to improve our products based on your feedback. As a token of our appreciation, we’re offering a special reward for sharing your thoughts, you can enjoy 25% discount on all your future orders, just use the promo code "ARGANLOVE". It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website. USA: (+1) 305 859 4493 CA: (+1) 305 859 4493 UK: (+44) 1905 677511 SG: (+65) 3138 2261 HK : (+852) 3001 6112 AU: (+61) 2 8776 3353 NZ: (+64) 9 886 4904 We are looking forward to hearing from you.