Pat R.
Essence of Argan is simply fantastic
Essence of Argan is simply fantastic! My family has been using the products for years! They truly care about their customers, highly recommend.
Essence of Argan is an American-French-Moroccan, cosmetic company with offices in Miami, FL. Our goal is to share this miraculous 100% Pure Moroccan Argan oil
Essence of Argan (essenceofargan.com) has 268 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Pat R.
Essence of Argan is simply fantastic! My family has been using the products for years! They truly care about their customers, highly recommend.
irene M.
I sent for the trial Essence of Argan oil few months ago and i loved this product, i subscribed to receive it every 2 months, i am using it for my hair, skin and hands, it makes my hair soft, shiny and no splits ends
Tuff T.
These people are a huge scam. I just got off the phone with them. The Nz number on their packaging doesn't work. They use different companies showing on your bank account. No confirmation sent of what you are supposed to have agreed to. They refuse to provide p.o.d when asked and expect you to prove you didn't receive. They have a process they are married to and it is not customer friendly. They don't actually listen to you and just continue talking over you. They also won't provide a copy of what they say i agreed to. NB: Their reply to this review was a copy and paste of their standard reply. Asking me to call them so they can rectify. However I had already called them, hence this review.
Response from Essence of ArganMar 2, 2021
Hello Tuff, It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers, all of our customer service lines are working and we also have a chat with us button on our website. United States: (+1) 3058594493 Australia: (+61) 2 8776 3353 Ireland: (+44) 1905 677511 New Zealand: (+64) 9 886 4904 United Kingdom: (+44) 1905 677511 Canada: (+1) 3058594493 Switzerland: (+44) 1905 677511 SG +6531382420 - Essence of Argan +6531382261 - Idrotherapy We are looking forward to hear from you.
Amanda
This product is amazing! I am using it every morning and night. Highly recommended! Must try!
DutchiDutchess
Don't waste your money! Don't trust all those positive social media comments. Don't fall for their free trial scam: it is NOT free and if you don't return it in time, it can cost you hundreds of dollars. Another warning sign is that they remove critical comments from their Facebook ad. I was blocked from posting future comments. Please note that I did not use rude or offensive language. This was my comment: "So you can use the product for a fortnight for US$7.5 = AU$10 and if you don't send it back (at own cost!) in 14 days, you'll be charged US$100 = AU$130. Read the Terms & Conditions, people!"
Response from Essence of ArganFeb 3, 2021
Hello Helen, It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers, all of our customer service lines are working and we also have a chat with us button on our website. United States: (+1) 3058594493 Australia: (+61) 2 8776 3353 Ireland: (+44) 1905 677511 New Zealand: (+64) 9 886 4904 United Kingdom: (+44) 1905 677511 Canada: (+1) 3058594493 Switzerland: (+44) 1905 677511 Belgium: (+32) 2 588 55 70 SG +6531382420 - Essence of Argan +6531382261 - Idrotherapy We are looking forward to hear from you.
anna
A complete scam They will hide their charges in terms and conditions. They took advantage of my father, a widower who is currently suffering due to covid. Completely insidious. Very complicated and confusing trying to cancel or return anything. Stay away.
Response from Essence of ArganJan 21, 2021
Hi Anna, It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers, all of our customer service lines are working and we also have a chat with us button on our website. United States: (+1) 3058594493 Australia: (+61) 2 8776 3353 Ireland: (+44) 1905 677511 New Zealand: (+64) 9 886 4904 United Kingdom: (+44) 1905 677511 Canada: (+1) 3058594493 Switzerland: (+44) 1905 677511 SG +6531382420 - Essence of Argan +6531382261 - Idrotherapy We are looking forward to hear from you.
Laura M.
Wish I had read reviews before purchasing their "free sample" (allegedly pay postage only) which was $12. This was apparently a free trial which would need to be cancelled within 14 days. Strange that I received no order confirmation emails from this company. I was unaware that they would start charging my card after that. Stranger that my bank put a stop to it for months (without me knowing) as they suspected it was a scam. Strangest that each time they charged my account they used a different company name and charged a different amount $12 - in March for "free shipping" $36 - in Sept - I don't know for what $120 - in Dec - with a new product sent When I received the product I had no recollection of ordering it- and so checked my emails - no emails could be found. So I emailed their contact us on the website and was later called and I was able to cancel. But not after having paid essentially $168 for 60ml of Argan oil. Since then after reading lots of reviews of this company online, I actually cancelled my bank card at great inconvenience to myself to avoid the risk of further charges to my account. Lesson learned - read reviews before purchasing. Side note: The product itself is actually very good, if extremely overpriced.
Response from Essence of ArganJan 9, 2021
Hi Laura, It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers, all of our customer service lines are working and we also have a chat with us button on our website. United States: (+1) 3058594493 Australia: (+61) 2 8776 3353 Ireland: (+44) 1905 677511 New Zealand: (+64) 9 886 4904 United Kingdom: (+44) 1905 677511 Canada: (+1) 3058594493 Switzerland: (+44) 1905 677511 Belgium: (+32) 2 588 55 70 SG +6531382420 - Essence of Argan +6531382261 - Idrotherapy We are looking forward to hear from you.
Jocelyn H.
How amazing they are still operating, a scam. I am surprised how quickly they managed to deduct so much money from my account. I found the free sample made my skin quite red and itchy. Do not ask for a few sample and give them money for postage.
Response from Essence of ArganDec 17, 2020
Hello Jocelyn, It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers, all of our customer service lines are working and we also have a chat with us button on our website. United States: (+1) 3058594493 Australia: (+61) 2 8776 3353 Ireland: (+44) 1905 677511 New Zealand: (+64) 9 886 4904 United Kingdom: (+44) 1905 677511 Canada: (+1) 3058594493 Switzerland: (+44) 1905 677511 Belgium: (+32) 2 588 55 70 SG +6531382420 - Essence of Argan +6531382261 - Idrotherapy We are looking forward to hear from you.