Essence of Argan is an American-French-Moroccan, cosmetic company with offices in Miami, FL. Our goal is to share this miraculous 100% Pure Moroccan Argan oil
Essence of Argan (essenceofargan.com) has 268 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
Also known as
essenceofargan.com
Website
essenceofargan.com
Category
Cosmetics & Makeup
Location
Fort Lauderdale, Florida
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 56% of reviews.
Latest
Most recent review: August 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I didn`t think that argan oil could transform my skin so quickly! I see an outstanding difference in the quality of the drugstore oil compared to the one Essence of Argan sell. Well....it`s really worth the price. I use it as a night moisturizer, to enhance my body lotion and as a hair oil. I love it - it supremely hydrates and repairs the skin and hair. Would totally get another skincare product from them!
EL
Elizabeth
False Advertising
I was conned into believing I was getting a Free (paying only postage) sample of Essense of Argon to try.
I was charged postage but didn't receive anything.
However, 2 weeks later without my consent I was billed for $159 using the same authorisation details given for the sample. Even my bank, which I advised on the same day the debit came through, have been unable to obtain reimbursement.
Response from Essence of ArganMar 14, 2023
Hi ,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.
USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
SG: (+65) 3138 2261
HK : (+852) 3001 6112
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904
We are looking forward to hearing from you.
CU
Customer
What a scam!
Ever tried to get out of a time-share presentation? If you enjoyed that, you'll love Argan.
Ordered a 'trial' December 10. Cancelled the trial same day by e-mail. Apparently they sent an email back saying they don't accept email cancellations. And why do you think they make you phone? Cue the hard sell, and no written record. How convenient.
They continued to send for three months despite additional attempts to cancel. They even sent another bottle after they had sent an email confirming that they had cancelled the subscription.
And the money-back guarantee? It's a scam too. They can keep sending you bottles, and for each one you need to send it back - but only after phoning them to get an RMA number, and paying for it to be sent back, and then having a 'return' fee deducted when they never should have charged anything in the first place.
It was very interesting talking to them. Normally when you talk to an online merchant about a chargeback through your credit card, they immediately become reasonable. Not Argan. They just double down and say they've got lots of experience fighting back against customers - that's maybe the only thing that's true!
Update after company response - I had called and talked to the company prior to placing the review, and they had every opportunity to make things right. It seems their business model is to offer a low-cost trial to get your credit card, then send costly monthly subscriptions and make it as hard to cancel as possible. Then when people complain, they will offer a one month refund (but only if you pay to send back what you didn't order, and if they admit to receiving the package back). Meantime that let's them keep all the money from the months they refused to cancel the subscription. I've looked into them more since the review, this company is operating on a very large international scale, with unhappy unwilling 'customers' in Canada, Australia, New Zealand, USA, and many other companies. My next stop I think is our small claims court - it needs to be something where it costs the company real money and they can't tilt the whole thing in their favour.
Response from Essence of ArganFeb 19, 2023
Hi ,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.
USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
SG: (+65) 3138 2261
HK : (+852) 3001 6112
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904
We are looking forward to hearing from you.
JN
Janice N.
SCAMMER'S & RIP OFF'S.
I am in Australia and these people are disgusting thieving vultures!
Signed up for a small trial sized bottle and the f#####s have taken me for a massive ride of being ripped off.
Initial Price of Trial was 1$19.52 plus Currency Conversion $0.59 on 22-12-2022. I did receive this bottle, however no invoicing, no receipt, so no way of contacting them, until I did a Goggle Search and found this page.
05-01-2023 they withdrew $163.18 plus Currency Conversion of $4.90.
Next Withdraw was 21-01-2024 of $169.99 plus Conversion of $5.10 which all totals to $420.89
I am on an Old Age Pension, I cannot be affording to be paying all of this for one bottle of TRIAL Argan. Over-drafts have also had to come out of my Account. How can people do this to the unsuspecting, they are rip off's and don't care who they hurt. I am hurting big time.
This i being reported to the Fraud Squad, My Bank at Heritage, and Consumer Affairs.
I have also noticed that every reply they have given back to Reviews, is exactly the same.
I WANT MY MONEY BACK,, I have not received these products, except for a TRIAL bottle. DO NOT TAKE ANYMORE MONEY OUT OF MY ACCOUNT.
You write the same reply back to everyone, and yet do nothing about the problem.
I contacted your Customer Service, who inturn says they don't handle this sort of thing, so why are they called Customer Service.
I will continue to post my BAD experience on Face Book and wherever so as every one know the SCAMMERS that you are, so every advertisement you write, I will be there.
I have asked for my so called SUBSCRIPTION to be cancelled.
Response from Essence of ArganJan 29, 2023
Hi ,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.
USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
SG: (+65) 3138 2261
HK : (+852) 3001 6112
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904
We are looking forward to hearing from you.
KC
Kelz C.
Scammers and liars & thieves oh my!
I am in NZ and these people are disgusting thieving vultures!
Signed up for a small trial sized bottle and the f#####s sent a "confirmation" email with terms & conditions snuck in right at the bottom stating that you have 14 days to trial it and after then you will be charged full price. Who scrolls to the bottom of a confirmation email? Nobody, especially when it's not made clear it also contains Ts & Cs.
Spoken to a customer service rep twice and she was a rude arrogant b###h who would just talk over me without letting me get a word in and read off her script that I agreed to the Ts & Cs.
I did not agree to those Ts & Cs at the time of purchase which is when they should be made clear! And I haven't even received any product so how the hell can I try it & agree to continue?
$185 these thieving scumbags took from me!
I will be fighting this tooth & nail, going to call the bank and Consumer Affairs tomorrow. Anyone else in NZ had this issue?
Grrrrrrrrr 😡😡😡😡
Response from Essence of ArganJan 29, 2023
Hi ,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.
USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
SG: (+65) 3138 2261
HK : (+852) 3001 6112
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904
We are looking forward to hearing from you.
CL
Connie L.
BEWARE!!
BEWARE!!! This company is not only a scam company but they play on their words in the terms and conditions that you agree to when ordering. The "samples" "free trial" offer for free (only pay shipping and handling) is a joke. your account gets debited, you receive the product with only a couple of days to try it (given 14 days) then your charged the full price a couple days later. I have tried to reason with these people to no avail. The person I spoke to refused to think outside the box and strictly quoted the terms and conditions. Very rude and would not listen at all. Talked over me the whole time. I asked to speak with someone who has more power than her (just reading from a script) and was told she was the highest there at the time. I requested a call back which of course has not come as of yet, will be surprised if it comes at all. This is an unethical, deceitful, and disgusting way to treat the consumer. Shame on you for allowing this to happen. Believe me, I will fight you!
Response from Essence of ArganJan 12, 2023
Hi ,
It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. You can send us a private message with your phone number or email address and/or you may contact us on these numbers. All of our customer service lines are working and we also have a chat with us button on our website.
USA: (+1) 305 859 4493
CA: (+1) 305 859 4493
UK: (+44) 1905 677511
SG: (+65) 3138 2261
HK : (+852) 3001 6112
AU: (+61) 2 8776 3353
NZ: (+64) 9 886 4904
We are looking forward to hearing from you.
KD
Kali Daisy H.
The Promotional Add for 'Essence of…don't be fooled!
The Promotional Add for 'Essence of Argan Oil' is an misleading and unprofessional way to scam people out of money.
There really is no supposed 14 day Free Trial. I never even had my product for a week and was charged $150.00 CAD for a bottle of Argan oil that you can purchase many varieties in any department or drug store for much less. And then did not return it when they weren't even supposed to take it in the first place...what happened to my 14 day trial?? I didn't even have time to contact them whether I was happy with it the product or not, and they just took my money. Then I have to fight to get it back. I sent pictures of the screenshots i took with my comment on the Facebook post, as well as the date of my delivery from Canada Post, and the date they took the money from my credit card illegitimately.
I also was also interested in the promotional Trial kits they claimed to be offering at that time which I did not receive. That was the only reason i took notice was to try there Trial kit, had I known they were only going to ship me a bottle of oil I would have never even commented on the post which a member of there company even acknowledged.
I would never recommend this product or company. There PR skills are very unprofessional. Had they been honest, promoted the company based on trust and loyalty to customers they probably may have made a credible name for themselves.
Maybe you should try promoting your products through a small bottle legit freebie before just sending people a bottle of oil then take them for there money.
If you want to buy yourself some beauty products for yourself...Do Your Research First!!
Don't let That word "FREE" make you think your getting anything for Free...cuz first they take your money, then you have to try to get it back through all there loop holes.
This company will never make a name for themselves based on their performance. They probably will end up changing their name and call it something else to try to sell again.
DONT BE FOOLED!!!