Essence Beauty & Health Reviews | Read Customer Reviews of essence-bh.com

Essence Beauty & Health Reviews | Read Customer Reviews of essence-bh.com

Essence Beauty & Health reviews

Showing 3 reviews with 1 star · Clear filters

A D.
Oct 14, 2023
I have not received anything it has…
I have received product. But it. Was a fake of the real brand even though it has the same wrapping everything on it. Even the website I ordered from lied about ingredients.
Response from Essence Beauty & HealthOct 14, 2023
Hello, we are sorry to hear about your experience but we have no records of this order #5324. We have not charged anyone by that order number. Is it possible that you may have another number or email we can look up? Please note that our business was launched after this claim was filed. So this also indicates we have never charged your account of any sort.
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kelle P.
Aug 5, 2023
Had problems with the promotion
Had problems with the promotion. Turns me off to anything else. They tried to compensate but I didn't want to deal with it anymore DO NOT TRY THIS AGAIN!!!!!! YOU MESSED UP ON YOUR MARKETING! IT WAS MIS-REPRESENTED!YOUR FAULT! I WAS OVER IT TILL THIS POPPED UP 5 MONTHS LATER! DO SOMETHING ABOUT YOUR MARKETING AND STOP BLAMING THE THE PEOPLE FOR NOT UNDERSTANDING YOUR MESS UP. HENCE YOUR REPLY! YOU MESSED UP! DO BETTER!!!!!👎👎👎👎👎👎👎👎👎👎
Response from Essence Beauty & HealthOct 4, 2023
Hello, Our team was simply reaching out to inform you that your free giveaway product has been successfully delivered to your provided address. We understand that sometimes written communication can be misinterpreted, and we deeply regret any misunderstanding that may have arisen. We want to emphasize that the product you received was part of a completely free giveaway, and no funds were taken from you. Our goal was solely to provide you with a delightful experience and express our gratitude for your support. Please know that we greatly value your participation and engagement with our brand, and we are committed to ensuring that all our communications are clear and respectful moving forward. We offered to replace your free item at no cost but you also refused. If you have any further questions or concerns, please don't hesitate to reach out to us. We are here to assist you in any way we can. Thank you for your understanding, and we look forward to continuing to serve you.
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Josie
Jul 15, 2023
I never received this sample so I cannot rate it fairly
I never received this sample, S
Response from Essence Beauty & HealthJul 15, 2023
Hello, we checked on our end and via USPS and your sample was delivered in your mailbox on July 3rd. We will be reaching out to you directly for more information.
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