ESP Water ProductsReviews of espwaterproducts.com

After a cancer diagnosis a few years ago, I installed a large water filtration system. Part of the system was a Luminor UV light because we have a well. I found the light on EBay in “new as is condition” I got a good deal, but I had no support from the EBay vendor. Tim at ESP helped me get the system sorted and I got some accessories that were not as easy to add as I had thought. Since then, I have used them for everything I need. The last thing I got was a new uv sensor. After I installed it, the system wouldn’t work because I had purchased the wrong one. Returning it and getting the right one was a breeze. The service is great, but thier prices are also the lowest I have found.

Our tap water had a metallic taste, is hard (creates buildup quickly), plus the chlorine. We ordered a reverse osmosis system from ESP Water Products, and it is so much better! Feels refreshing and clear. When I had an installation question, ESP was readily available and talked me through the issue. That kind of customer service is so unusual now---not a phone tree, outsourced agent in another country, or Amazon where you can't reach anyone. Dallas-based, available, and helpful. Top notch product and service!

The RO filters from ESP Water have worked very well. They provide clean, great-tasting drinking water, so that we don't have to taste the chlorine in the city water, and I’ve been very happy with the quality and reliability.

Good product, fair price and quick shipping.

Every time I order product or need precise technical assistance I receive a rapid and patient handholding experience These folks are great Harry Wildgen, Ashland, Oregon

This is a very reputable company. I will definitely use them again. I ordered a glass sleeve for my UV light and O-rings. When I removed the package from the shipping carton and started removing the O-ring that was attached to the outside, the cap on the bottom of the tube fell off. Of course the glass sleeve came out and shattered on the ground. I called ESP Water customer support and explained the situation. He said he would need to send this to him manager and I would get a reply Monday (Thanksgiving was the next day). In less than a half hour I received a text stating they were preparing my shipment. There was no additional cost.

Great Company to deal with

It's the first time I have ever dealt with ESP Water Products. I found the part I was looking for. Received it in a few days. Installed it with no problems. A great experience with this company. Thanks.