eSkinStoreReviews of eskinstore.com

I placed an order for skin cream on 2/1. When I receive no notification of shipping, I reached out on 2/10. Customer service finally got back to me to advise that this item is not in stock, but it will be shipped in just a “few” days. I requested that they cancel this order and they refused to do so. If the item was not in stock, they should have alerted me to this fact before I ordered. I’m taking it up with my credit card company. Do not do business with this company.

I ordered product from them on 2/3/25 and received an email confirmation from them at 12pm ET that my order had been received and they would send a shipping confirmation when it was ready to ship. As of 2/8/25, I had not received any further notifications, so I tried to call them a few times. I called during the hours they said agents were available to help. Each time I waited for someone to help me, but after an extended period of time, the company just rolls you to vm. I decided to try the chat feature. It took awhile, but I did get someone to answer me on chat. I asked about the status of my order and all I could get was that it should ship in the next few days from the supplier. I then asked to go ahead and cancel the order since it had not shipped and my credit card had not been charged yet (still a pending charge, but not posted). The agent said that was not possible to do since my order had been confirmed and that was the end of the conversation. BUYER BEWARE. I wish I had read the online reviews before I ever clicked the confirm order button with this sketchy company.

I have had the exact same experience noted here multiple times. This is a scam. They cannot provide shipping information after two weeks and will not accept a cancellation. I was forced to initiate a dispute with Amex. DO NOT DO BUSINESS WITH THIS COMPANY!!!

I ordered product that has never shipped, they do not reply to emails and I've left multiple messages as they do not pick up calls through their customer service department. I have made repeated calls and just get voice mail without a call back. Still no product shipped, no response to email or voice mail and my credit card has been charged for the product.

They list items are are out of stock and never deliver. Do not order from this site!!

I just read the reviews, I am experiencing all of the above, I ordered 3 items 456$ wich all of them are not in stock.. I tried to call about 10 times, no answer, emailed 4 times, the only answer I got was the items that I ordered were not in stocks 🤦‍♀️ I wished I would have read the reviews before ordering…… please do not order from this site, don’t waste your time, money ….. just a big racket

First time ordering, awful experience. The virtual listing doesn’t tell you when an item is out of stock. So here I am waiting for supplements I really need because I have a medical condition and they really make a difference for me. I reached out to customer service to get an update on delivery and they said they couldn’t say on a date. Currently asking for a full refund and my chat keeps getting dropped.

Do not buy on this website. I have made my order and have not received the parcel. The local post office confirmed that it was lost and sent me the confirmation email about it. 1 month passed by and tones of emails sent to customer service and no solution provided. They simply ignore me or reply with an answer which does not make any sense. Well, next time I will search for reviews before making any other purchase online….