Bella G.
Don't do it!!
They are 100% a scam and based on the way they emotionally respond to some of these reviews, I would say the support agents are part of it. I did get them to cancel my order but we need to report them to the BBB.
We know you’re busy, and we respect that busy lives require special consideration, which is why Eternal Skin Care offers expeditious spa services that enable our clients to achieve their skin care goals within limited windows of opportunity. Depen...
eSkinStore (eskinstore.com) has 75 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Cosmetics & Makeup · VANCOUVER, Washington
Excellent
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Excellent
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Great
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Great
Showing 67 reviews with 1 star · Clear filters
Bella G.
They are 100% a scam and based on the way they emotionally respond to some of these reviews, I would say the support agents are part of it. I did get them to cancel my order but we need to report them to the BBB.
Mi S.
I bought from them on May 5th and paid for fast service of 4 or 5 business days for almost 16 dollars for delivery, it was supposed to have arrived by now and they didn't even give us a tracking number so we can locate where it is. I'm going to wait another 4 days, if it doesn't arrive I'm going to the police and I'm going to sue this website!
Mirian M.
I bought from them on May 5th and paid for fast service of 4 or 5 business days for almost 16 dollars for delivery, it was supposed to have arrived by now and they didn't even give us a tracking number so we can locate where it is. I'm going to wait another 4 days, if it doesn't arrive I'm going to the police and I'm going to sue this website! My
Michela
Ho effettuato l’ordine il 22 aprile e mai avuto notizie in merito, ho mandato diverse mail chiedendo aggiornamenti e nulla, in ultimo ho chiesto l’annullamento dell’ordine e nessuna risposta ancora. Altamente sconsigliato
Wafaa M.
Worst service ever. Made an order, it took more than 10 days which is their policy for international shipping. I contacted them, they told me they need 1 more week to ship the item. 10 days passed and no item was shipped. Had to contact them twice to cancel the order and refund my money. Very ineffecient.
customer
...they are also "making up" (organizing) good reviews everywhere...
Stanislav P.
Second time, they sold me stuff that they didn't have on hand. Again blamed on "vendor". Asked me to wait 2 weeks. From my understanding, it's a Chinese reseller that sells someone else's product Update. The reply just proves even more how dysfunctional the website is. Yes, I have an order history with you—three orders! Two of them were canceled since you were "accidentally" out of stock. one took 3 weeks to be delivered Thousands of orders, you say? i highly doubt that. How can you keep operating with ethics like this? And why don't you tell customers that you are "sold out" send an email notification that you are "out of stock"? I had to follow up with you after a week of being kept in the dark
Response from eSkinStoreApr 15, 2025
I have not been able to locate your order. As we received thousands of orders and some of the suppliers are currently experiencing supply chain issues due to trade policy there might be random order issues. We are a US and Canada based business and trying our best to accommodate our customers. I understand customers frustrations once they hear that their products have been on back order by suppliers, however there are circumstances that this is out of our control to accommodate all orders.
Henriette P.
Jeg anbefaler absolut alle til undlade handle hos ESKINSTORE?? De lokker med gaver og procenter! Men faktum er du /i skal være vedholdende på daglig plan ... De billige men man får så aldrig pakken ?