EshinesleepReviews of eshinesleep.com

The order has not arrived. I do not know how it was shipped, and a tracking number was not provided.

The sides have no support and I slide off.

Mattress too hard..like sleeping on the floor…

i made a complaint because i was notified the order had ship and a week later i tracked the package and found that only an label was requested. customer service told me i couldn't talk to someone about it because receiving orders was at a high priority and you didn't care about orders that were already paid sent emails with no answer. i put review on facebook. i also notified deer and deer hunting of the situation because they recommended you. i did get the package after 14 days. never got a response from you.

After ordering the E2000 bed with 14 inch mattress, I so much wanted to like this bed. I contacted Eshine customer support to get some expanded legs for it to fit in our bedframe. The first delivery made it from CA to all the way down the street from me here in Tempe AZ. Fedex reported the package was damaged and they returned it back to Eshine in CA. I email Eshine Customer Support about the failed delivery and they said it would go out "expedited". Four days later the status was still showing "Label Created". I'm glad they didn't send it regular priority. Four days later it actually arrived as two separate packages. One of which was damaged and obviously wrapped with LOTS of tape. Since our bed is a split king, there were 2 packages each with 6 legs for each side of the split king. This was the same damaged package from the first delivery. I sent them pictures. When I opened the damaged package, there were only 5 of the six legs for one side of the split king. Each leg was wrapped in a small bubble wrap bag, and the empty bag was still there from the missing leg. I AM STILL WAITING FOR THE REPLACEMENT LEG. DO NOT BUY FROM THIS COMPANY. TOMORROW I PLAN ON CALLING MY CREDIT CARD COMPANY TO CONTEST THE CHARGE.