EscootpartsReviews of escootparts.com

Después de dos meses me enviaron una carcasa incompatible, y como no tienen el compatible ,borraron el anuncio me bloquearon de WhatsApp y me tiraron la reclamación de paypal, espero que consumidores les meta un buen paquete por las molestias.

Bought a part for my Niu, which on the product description says it is compatible with all bikes of that series. When I got the part it was faulty, completely shorted out whenever connected to any power source. When I contacted them they linked me to a separate page on the website that contradicts the product page and says it is not compatible with my scooter. They refused to believe it was faulty even though It activated short circuit protection the moment it is attached to any battery. They told me I could send it back. I had to send it to the Netherlands to return it, once I did this I found they had blocked me on WhatsApp and stopped replying to my emails. After emailing them on a separate email account they have now issued me a refund. I have yet to see it go through but don't doubt it will. I still disagree with them regarding if there was a fault or not but I am happy they are processing a refund.

Positief : er wordt gereageerd op mijn mails ivm de vertraagde levering. bestelde items kwamen overeen met wat ik besteld had. Negatief : wel erg veel geduld moeten hebben (2 maanden). Eerste keer werd mijn pakket (China) door de douane tegengehouden… (dat is wat anders als je bij een Europese firma besteld). Owv de degelijkheid van de geleverde producten en het feit dat ze zo fatsoenlijk zijn te reageren op mijn herhaalde mails, zal ik in de toekomst toch nog beroep doen op deze firma.

Het opvoeren van de motor tot 90 km/u blijkt bij de praktijk slecht hooguit tot 80 te komen. Vraag is of dat dan de kosten waard zijn, zeker als het uitbouwen best wat energie kost, de dag programmering al gauw een week wordt en er allerlei excuses worden gegeven voor de mi benedenmaatse prestatie. Al met al niet tevreden.

Useless is an Understatement! - Escootparts Can’t even send me the Promised Correct Parts, then they Lie About Refunds & Then are Rude & Abusive towards me over WhatsApp. They sent me the wrong parts out and then when I queried this with them, they didn’t even offer to rectify the situation by sending the correct parts. They just said they’ll refund me, which didn’t happen until I raised a PayPal Case against them. I’m quite willing to change this Negative Review if they contact me and are able to locate the correct parts, which I’ll gladly pay for again. I’m a reasonable person, but am so far Very Disappointed with this Company and their lack of Customer Service! Regards, Matthew Beharrell.

I had intensive contact with the team over WhatsApp. They did an amazing job to help me and were very friendly and fair! 10/10 recommend!

I wos in trouble to find parts for Niu f200 sport,no where can not find,and I order at escooterparts online shop,and they find to me every parts I need,steering stem,handlebar,turn signal switch,brake lever,and delivered to my country Albania very quick. Great seller,I am very very happy to work with this shop

Moederbord gekocht voor mn segway s125e, het pakketje kwam na 3-4 weken na bestellen aan. Erg goed geholpen met troubleshooten door customer support. Heb ook een nieuwe batterij gekocht die komt binnenkort aan.