EsclatechReviews of esclatech.com

I cannot recommend Escatech based on my experience. I hired Escatech for what was supposed to be a 3-month marketing project that included managing my marketing, growing my brand organically, and running Meta ads. Unfortunately, the project stretched to over six months without delivering the services or results that were promised. Throughout the engagement, there was little to no organic growth, and the Meta ads I specifically hired them to run were never launched. The most frustrating part was that it took more than six months to determine there was an issue with my Meta Business Suite. Identifying a problem like that should have happened at the beginning of the project—not after the original contract timeline had already passed. Because of that delay, the core objective of the project was never accomplished. Communication and professionalism also fell short of my expectations. I frequently had to follow up for updates, deadlines were missed, and I never felt like my business was a priority. As a small business owner, I invested both time and money with the expectation of seeing progress, but instead I was left without the advertising campaign or organic growth that I had hired them to deliver. While this experience taught me valuable lessons about hiring marketing agencies and asking more detailed questions upfront, it was an expensive lesson. I ultimately chose to end the relationship because the agreed-upon services were not completed within the promised timeframe, and the expected results were never achieved. Based on my personal experience, I would not recommend Escatech to other small business owners looking for a reliable marketing partner.

This is more of a story about not living up to your customer's contract and being accessible to make the customer happy when it becomes clear that it isn't going to work the way you originally agreed to, even with the customer being willing to sacrifice some of the original $ investment. I hired Esclatech to develop an online funnel and email program for my consulting firm. I was clear that it would be a test run to see whether that was indeed the road I wanted to take. Things were going along fine but they lost the primary to employee that I was working with to a tragic accident. This was indeed unfortunate for them and I was patient for them to get back on track with me. It took months. And then it was choppy. The replacement POC did not attend to the progress of my project. I started working more with Ethan who had been in the picture. I wanted to just call it off and ask for my money back by showing me the contract, which they never reproduced for me. And I could not find the DocuSign they had sent. I assumed it meant I had a good case for getting a refund, but honestly, I know they put some time into the project so I was willing to work with them on just a partial refund. The back and forth went on for a while, making it clear they didn't want to produce any dollars to refund. But then they just stopped replying to my emails. I copied others in the company. I sent a registered letter to their TX address and it was returned "undeliverable." I had asked for someone to work with me but my emails just stopped getting replied to. I am sorry to say but I just would not recommend this company because of the way I was treated.

The initial proposal was reasonable and the draft was decent. But the follow up was poor and after a month I still did not have a finished product. I eventually hired someone else and while the fee I paid wasn't outrageous, but I would have rather not wasted.