Empire State BuildingReviews of esbnyc.com

We booked for the whole family. In the morning we weighed in at the entrance and a person in charge showed us a picture of the view from top of the rock: uniform grey. The clouds were basic and the view non-existent. He tells us that we are entitled to a refund at the ticket office or from the site. We opt for the site given the long queue for refunds. Back home we do the online procedure, but were never reimbursed, despite several reminders made. Patience. We lost an amount that was important to us. However, the total lack of seriousness must be reported. I wish that what happened to us did not happen to others.

I last came here 20 years ago and although I cannot recall how much it was then, I didn’t have a lot of money and so assume it wasn’t too much. Came today with my wife and me and two children and it was almost £300!!! To ride an elevator and stand on a viewing platform. There are whole families out there who have less than £300 a month to live on after rent etc, are the owners and organisers of these places completely detached from reality?? Completely unbelievable and shocking how much everywhere is ripping the hell out of everything these days, seems to be the case that they just keep putting prices up and up and up. An absolute con.