EsaverwattReviews of esaverwatt.com

Response from EsaverwattSep 24, 2026

Hi Renee, In reviewing our records, it appears that later in the day after posting your review you were able to contact the customer service team and resolve your concerns. We value every customer interaction and every opinion shared with us. Many customers report good results and positive experiences, but we know what matters here is making your situation right. We appreciate your feedback and remain committed to resolving concerns fairly and respectfully. Sincerely, Harley Wilson Customer Experience Coordinator EsaverWatt

Response from EsaverwattSep 24, 2026

Hello, Thank you for taking the time to share. We are unaware of any emails that we might have sent that would in any way relate to the specifics of your review. That doesn’t mean the emails didn’t happen, but we would like to review them to see who the sender was. If possible, please contact us directly via our website and/or forward the emails in question to us for review. We value your assistance and this will allow us to prevent this type of customer experience in the future. Sincerely, Harley Wilson Customer Experience Coordinator EsaverWatt

Response from EsaverwattSep 24, 2026

Hello, Thank you for sharing your feedback. We are sorry to hear you felt overcharged and had trouble reaching support. If your concerns are not yet resolved please call us at 833-428-4238.We appreciate every customer interaction and value your opinion. Sincerely, Harley Wilson Customer Experience Coordinator EsaverWatt

Response from EsaverwattSep 24, 2026

Kevin, Thank you for taking the time to share. Our goal is always to create positive customer experiences. We are reviewing our email activity from November of 2024 to identify any activity that might have resulted in your concerns. Sincerely, Harley Wilson Customer Experience Coordinator EsaverWatt

Response from EsaverwattSep 24, 2026

Hi Gloria, If you placed an order and for any reason you’re unsatisfied with the process or the products you ordered please contact us directly with details so we can both adjust our processes and directly resolve your concerns. Sincerely, Harley Wilson Customer Experience Coordinator EsaverWatt

Response from EsaverwattSep 24, 2026

Hi Curt, Thank you for taking the time to share your experience. We are sorry to hear it did not deliver the value you expected.While customers have shared positive experiences, we recognize that each household is different and that was not your experience. Thank you again for your time and for sharing your perspective. Sincerely, Harley Wilson Customer Experience Coordinator EsaverWatt

Response from EsaverwattSep 24, 2026

Hello Carol, We appreciate you bringing this to our attention. We were shocked to read your review and at a loss as to what emails you might be referring to.We are taking your comments seriously and reviewing this concern internally.If possible, please forward the problematic emails to [email protected] to help further our investigation and review. Sincerely, Harley Wilson Customer Experience Coordinator EsaverWatt

Response from EsaverwattSep 24, 2026

Hello Edward, Thank you for taking the time to share your experience.We appreciate your feedback. We adjust our customer service process to improve the customer experience when possible. Returned products are more likely to be faulty and this is even more likely in cases where customers are reporting unfavorable results. Thank you for reaching out to customer service directly for resolution. Sincerely, Harley Wilson Customer Experience Coordinator EsaverWatt