Erth WellnessReviews of erthwellness.com

Response from Erth WellnessSep 29, 2026

Hi Machelle, just wanted to confirm, I looked up your account. Your subscriptions were cancelled on September 1st. If you need to return any product we offer free returns just reach out to us via [email protected] or call us 866-804-3784... Thank you :) Also note, if you weren't receiving any notifications it's because the email you entered was @yahoi.com, I have went ahead and update that to yahoo.com for you. Digging deeper lol, I was unable to update your account because you already have an account under @yahoo.com as well...your other account name is Jacquelynne.... All subscriptions for both accounts are cancelled.

Response from Erth WellnessSep 3, 2026

Hi Trisha, It looks like you used out Try Before You Buy program to received $15 of free samples. This is exactly why we offer this program because we understand that our products work and are effective for about 99% of our customers, but unfortunately there are a small few (like yourself) that don't receive expected results. This can be related to a variety of reasons beyond our control. We offer a full money back guarantee, I have went ahead and refunded the shipping costs you paid in advance of posting this reply. Reviews are extremely important to us. I hope this explanation and refund warrants a removal of your review or at least something else better than 1-star. Thank you,

Response from Erth WellnessSep 1, 2026

Sounds like you are having trouble with the Childproof Packaging. Unfortunately we are required to have that. We also put directions on the back of the pouches on how to open the Childproof packaging properly.