Melissa J.
Terrible delivery
My order has been sitting at a distribution center for 3 days, not moving!! Erth support is useless. I've attempted 4 times to contact, but nothing!! Was supposed to have my package on the 7th.
Response from Erth WellnessAug 10, 2026
Your order is currently out for delivery today, August 10th. Your order was placed on Saturday, August 1st. We processed and shipped it on Monday, August 3rd, and USPS scanned the package into their system that same day at approximately 3:30 PM. We want to clarify that we did not hold your order at a distribution center. Any delays after USPS accepted and scanned the package occurred within the USPS network. Once a package has been transferred to USPS, we unfortunately have no control over their internal processing, routing, or delivery timelines. We wish we had a better answer for you, but we did our part by getting your order processed and into the hands of USPS promptly. From that point forward, the shipment was under USPS's control. The good news is that your package is now out for delivery and is expected to arrive today.


