Hey, I thought maybe it was a scam too but I had ordered 8 puzzles and even though they were about two weeks late, they all arrived. The quality of the puzzle pieces & the pictures were actually very good and fit perfect, I found the wood its made of much better than cardboard, it'll last much longer. I'm actually very happy with the puzzles I got! Only one thing I complained a bit about was the size of them, is the only thing that was not quite as advertised. I expected them to be to be bigger. I just finished putting together my second puzzle! That monster Octopus one was frigging hard! 🤯 🙂 I ordered 3 small & 5 medium puzzles, they were pretty small though because there's only about a 20 piece difference between small & , medium. But they are very challenging! I actually ordered 7 more, because them first ones I got were actually Christmas presents for my sister and her kids. This time I ordered Large puzzles which have approximately twice the pieces so they should be the size I was expecting the medium ones to be 😆😂. All in all I have to give them, 4 out of 5 stars ⭐⭐⭐⭐ 👌 they are very hard puzzles so I really can't complain about it more than that, I got my money's worth.
JB
John B.
Not a scam poor courier logistics
A lot of the reviews on here are alleging that this is a scam - I thought so too. However even though I ordered my jigsaw in early December and have still not received it, I am now inclined to think that this is a reputable company with a good product which has been let down by the company they have used to deliver orders. According to the two courier web sites involved my package was delivered on Jan 10 but it didn't come to me or the local post office as Ericpuzzle first suggested. The courier tracking sites list the package as having reached Barcelona and then three minutes later there is an entry saying it has been delivered - I live in Alicante hundreds of miles away, so that claim by the courier company does not make sense. The courier company tracking site does not say where it was meant to have been delivered to. Ericpuzzle customer help have actually been in touch with me and are trying to get an answer from the courier. I am waiting for them to come back.
ML
Michèle van der W.
A bit expensive for the size bought
After the initial purchase I read the bad reviews and felt remorseful of buying 6...
I ordered these mid December and received this January 3rd. I didn't mind waiting. I knew that RM was on strike over the festive period. I like that they come in velvet bags rather than plastic bags and boxes. There is a small picture of the puzzle attached to the bag. I like that the pieces are no regular puzzle pieces and some are shaped like objects.
Pieces are sturdy and precise. I ordered the medium size puzzles and they are approximately 7.5 inches in diameter. (Koi jin-jang).
One star less because I feel the puzzle is too small for the price paid...
IM
Ian M.
An interesting change & worth exploring
Ericpuzzle’s attractive mini-vid/ad popped up online as we were leaving U.K. towards Christmas; I took a punt on 3 puzzles to be delivered there at least by the end of December, & they arrived on New Year’s Eve.
Meanwhile I had been experiencing some initial ‘punter’s remorse’ after reading several adverse reviews that suggested the co. &/or its products might not be all they were cracked up to be.
The plush purple drawstring bags obvs aren’t the same as the advertised boxes, but do their job OK & are probly less susceptible to damage/distortion in (?) international transit.
I tackled the Octopus first & completed it, if not by midnight NZ time, at least by lunchtime next day (=break of NewYr in London).
Initially I was disappointed at the small ‘key’ graphic on the card on the neck of the bag (? 2”dia. for a 1-ft finished puzzle, so about 1:6 linear scale & hence too poky for detailed guidance on a busy design).
The smell of the material/s (wood? cutting process? inks?) at necessarily close quarters was also somewhat offputting, though this seems to fade with time once it’s spread out rather than confined in its packaging.
The cutting of the pieces is very precise, and a great deal more varied in shape than the usual ‘vanilla’ 4-sided not-quite-tessellations of mainstream producers at home in Europe. Whether or not a given piece fits or links is still equally clear (usually) … but the whole ‘grammar’ of the puzzle feels quite different & takes some getting used to ~ not least, achieving the complete circular border to begin with; plus, of course, one might be doing a pic of an octopus (with incidental fish, shells, seaweed &c) but many of the pieces are shaped like something completely different (bear, cat, scorpion, anchor, whatever) which adds to the charm.
In all, an interesting product at something of a diagonal from the mainstream, worth obtaining & having a go at … but in terms of ‘time per finished area’ it’s quite challenging work ~ and as such, a worthwhile change for once. This puzzle took me probably about 5hrs for what I’d guess to be about 500 generally small but intriguingly unique pieces.
Whether we’ll now leave all/any of the 3 puzzles here, or take them home as gifts for others, remains to be seen … upper-primary age grandchildren seemed passingly interested, but wary of the puzzle as a whole seeming overly ‘niche’ &/or fiddly. (Or mebbe praps they were just too preoccupied with more immediate New Yr excitements?)
