Ergode.comReviews of ergode.com

Ergode booksellers are not booksellers who have an inventory of their own. They are known as "bookjackers", people who post other sellers books as their listings and then when they get an order have the real seller drop-ship any order they get. They have no idea of actual condition of any book they list since they never even handle it. They are a disgrace to the book selling industry. They are based in India and use a Texas address to look like they are actually a bookseller in Texas. They are just foreign scammers who are making a large profit by never touching a book, Stay away from these scammers.

Horrible customer service. Ordered an item and they shopped it to the wrong address. Ordered same item again and they again shipped it to the wrong address. No one in customer service speaks english well enough to understand them ii tried to send them an email as they requested but it came back undeliverable because they didnt articulate the email address well enough for me to understand after a 30 min conversation with them

Parcel had to be replaced as courier… Parcel had to be replaced as courier mislaid it. New one arrived next day and is very good

I ordered a book from Ergode books on 3rd December to be delivered to Manchester UK for a Christmas present. It arrived yesterday it was well packaged and was impressed with the condition of the book. I found the price I paid very reasonable as looking elsewhere prices were so much more expensive. I would definitely use Ergode again.

Prices are extremely over inflated, but worse, they don't even ship it.

Ordered a book....as I was hitting the"order" button, i notice the shipping address was wrong (I had not been able to find a "shipping address different from billing address" place on the order form. I IMMEDIATELY sent them e-mail AND called them to correct shipping. I did not get a call back on my voicemail message and the response to me e-mail was basically "too bad, so sad, we sent the book to your billing address!" I sent another e-mail and was again met with a completely indifferent attitude! I asked twice how to do a review, th.y send me to their web site where i can find NO place to leave a review. When I call and get an answer...I get no satisfaction either. The worst experience I have ever had with a seller

Pretty awful all round service here. I didn't received the books I purchased online and was later told there was a failed delivery. No note was left at my address to say why delivery had failed or where I could collect from. Tracking only included information for USPS which I couldn't access because I don't have a US postal address, so I emailed Ergode Books for more information. They took some time to reply and when they did said a second delivery attempt had failed (still no delivery attempt note left at my address) and that the package was now being returned AT MY COST. When I asked for more details and how to stop / collect the package I was told there was a second postal service involved a "second logistics order" for international shipping; but I only ever received information on the USPS logistics. Now Ergode books customer support keeps dropping me stock responses about "retuning unwanted items" which never arrived for me to return or to "check local post office" for the package that they said was being returned. So it seems like they've lost it now? A complete joke of customer service and I would not recommend this to any international buyers.

I got all the necessary items here, do not have to switch websites to shop. All family needs fullfield at one place. Will recommend👍