Ergode.comReviews of ergode.com

Ordered a book on Mercari and they sent the wrong book to me and admitted they sent the book I ordered to someone else. I returned it a couple days after the date Mercari asked but they still refused to make things right with at least an exchange.

Fraudulent Sale. Shrink-wrapped item offered as 'new'. Seller never apologised and did everything in their power to delay giving a full refund. Eventually after nultiple emails, I had to take itup with Amazon, who eventually issued an AZ guarantee decision against the seller. Terrible service. Eventually did not respond to emails. Would not give a prepaid return label - even when Amazon told them to. Terrible! Terrible Terrible! Order no: 204-6413052-9869125

Beware, This is not a real company, there is no customer service or anyone working there to reach out to, you will not receive your books and will only waste time getting your bank to reverse the charge. I have been been looking for a hard to find book and in my excitement to see it listed I purchased it without researching this seller at all. They charged my card and I received a “shipped” email almost immediately. The book is very rare yet they still have the same one listed for sale at the same price after I bought it, which would not be likely at all. days went on and no tracking or status ever changed I started reaching out but there is no response on phone, chat, or email, just a loop with the chat it asking for the order number. There is no book and there never was. Now I am just wasting time working with my bank on the chargeback.

I wish I could leave these thieves a half star. I bought a set of snack tray/tables on Amazon. When it arrived, the leg of one of the tables was snapped in two. I requested a return they sent me a return shipping label that said I had to pay for shipping. I told them it was severely damaged. They said I had to pay. The box was slightly damaged but at the opposite end from the damage. This plainly tells us that the table was packed and shipped already broken. Unfortunately for me, I had already bought a replacement so when I tried to cancel, a few hours after I placed the order, at night, they said it could not be cancelled. I thought surely Amazon’s policy was paid return shipping for damaged goods. Now I’m stuck with two of these things, both paid for, and one is broken. There are plenty of other companies out there making these tables. Pick one of them. Shame on Amazon as well for allowing this company to sell on their site.

I ADVISE AGAINST DEALING WITH THIS SELLER. Bought an 'in stock' book from Ergode via Amazon. After one week, tracking to the UK supplied, after 3 weeks of no movement I contacted the shipper who stated they were still waiting for the item. I asked Ergode for refund, told it was taking longer than expected to 'acquire' the 'in stock' book! Requested immediate refund, told that the shipper had lost the item! Then told that refund was on the way as the shipper had damaged the item! Refunded and I left 1 star feedack. Requested that I remove feedback and was told that the item had been returned to their warehouse and was in an unsatisfactory and unsaleable condition. I offered to remove feedback if they sent the unsaleable book to me. Six more requests to remove feedback and then admission they didn't have the book!

Ordered a 65” big screen tv.. paid 700$ through sears. they delivered me a cheaper model bought from the local Walmart with $368 sticker on it and won’t discount me 200$ and instead want me to lug this huge tv to usps location and put it in an outer box and send back to them. so they can maybe refund me? It would cost me money to send it back. I don’t have that ability. I would’ve bought it from Walmart myself if I could. Just discount me the money, or bring me the tv I ordered and pick this one up. This company tried and have succeeded in scamming me. Do not do business with them. It’s been two weeks and still no resolution. So bad.

Order cancelled suddenly after 4 days without explanation, item relisted for significantly higher price, no correspondence Ordered an item on Amazon (sectional sofa). After several days of waiting for an update on shipping, the order was cancelled without any explanation. The same item is listed, but for almost 50% more than the price I purchased it for. No response after sending messages to them. Stay away from this company. You may be left frustrated and disappointed. Date of experience: October 16, 2022

Was about to purchase a book from them as it seemed such a good price. Luckily I decided to look up their reviews on this site. So glad I did, I'll pay that bit extra from a company who has good reviews instead...