Epik LLCReviews of epik.com

Do not recommend

Horrible experience with EPIK and customer support. They are taking me more than 3 weeks to renew domains and customer service is very poooooor. If you have any domains in Epik I suggest you transfer to another register.

I had an awful experience with this store. They charged me without successfully registering the domain I requested. When I reached out to them, they told me they needed to “investigate” the issue. After waiting a week with no resolution, I decided to register my desired domain through a different provider. It took another week for the store to respond to my refund request. When they finally processed the “refund,” they only provided me with in-store credit instead of returning the money to my original payment method. This store has clearly deteriorated from its former quality. I am extremely disappointed with their service.

I registered a domain name since 5 days they took my money and the domain wasn't added to my account. Their customer support is zero, they take days to respond to emails and sometimes they don't reply at all. Avoid them. Deal with them at your own risk. You'll lose your money and potential clients.

I "registered" a domain ten days ago and nothing happened. They took my money, sent a confirmation email and didn't give me the domain. A few days later their chat support said they were having a technical issue and the domain would be in my account soon. Ten days later the domain is still available for purchase. They literally did nothing except take my money. I contacted their chat support again and now they can't give me a refund until the "engineer" cancels the registration, even though the registration never happened so there's nothing to cancel. What a terrible operation. I don't even know what these guys do.

i have 60$ in masterbucks in epik.com and they didn't withdraw it at all and when i try to buy domains with it every domain i paid still now didn't registred they all thiefs

Paid for a service via PayPal. Epik fails to provide the service for 3 days. I requested a refund. Epik refunds in IN-STORE CREDITS. My request to send back the money via PayPal was accepted by Epik. However, I am waiting for them to actually send back the money for 3 days now.

I’ve replenished my account to buy domains. The first thing I did was buy a .com. The money was written off from my balance. But the domain did not appear in my account. I wrote to the support team. They told me that they have "temporary problems". And the domain will be registered very soon. But they could not say when exactly. Remember that the money they wrote off from my balance sheet! The next day I registered a domain in the zone .org and the situation repeated. I’ve already paid for two domains, but none of them are registered. Nowhere on the site is information about what they have. This is a fraud of users!