Epik LLCReviews of epik.com

This place is a joke. I had one domain stuck with them that I needed to transfer away - otherwise I know better than to do business with Epik. Of course, I couldn't check out and couldn't spend the account credit I had with them. Couldn't check out at all actually - they put some sort of limit on my account so I couldn't spend the $70 I had sitting in my account. I finally had to add *more money* to my Epik account credit before they'd let me spend the credits I already had. Also, they don't take PayPal anymore (I assume they've been banned from PayPal) or anything but credit cards - so I had to put my credit card into this insecure website which has already been hacked once and had all of its customer information exposed. After all that, they even screwed up the auth code for the transfer. But I think, finally, after dealing with "Emily" on Live Chat and "Ross" on the phone for an hour, I have finally initiated the transfer on my domain out of this terrible registrar. We'll see though - they've recently changed their policy and won't approve transfers out until they can reach me on the phone (check their new TOS). So we'll see what happens. I have a feeling I'm not done with this bunch of crooks yet.

STAY AWAY FROM ROB MONSTER, BRIAN ROYCE & THEIR COMPANIES EPIK /MASTERBUCKS IF YOU CARE ABOUT YOUR MONEY AND ASSETS You may have already read somewhere about this 'horror story'. Epik/Masterbucks stole us US$1.5M by not allowing us to withdraw our funds (old story). Recently both portals have been acquired by a new company but PAY ATTENTION because this's just the beginning of a new bigger scam era ! We were sure to recover our funds due to the recent acquisition so we hired an attorney who approached them by asking for a full refund of our credit. After few days of silence, they replied to have never had any business relationship either with me (Luigi M. Vigna) nor with my company DomainEmpire Ltd so asked to cease and desist with these fake accusations. Simultaneously, they've smartly terminated our 4 accounts to leave no tracks about our credit on their servers but they did a terrible mistake here because we had already saved a screenshot of our full account statements (either our Epik/Masterbucks accounts). We're now making these screenshots available to the general public (you'll soon find them for free everywhere online with more details about the full story). We're doing this with the best intentions to stop these scammers activity once for all in the interest of all domainers and to send both companies to bankruptcy as quickly as possible. Let everyone knows about this story because they're continuing to steal money from hundreds of unaware domainers every month ! They're working hard to build a new fake scenario around these companies to continuing with their fraudolent activity so it's of cricual importance working together to stop this fraud. They're still stealing any single cent they can from all new new customers so we should cooperate together in our mutual interest to stop this long time scam forever.

I've been trying to get my money back from the sale of the site since March 2023. So far the technical support is silent or says that they will pass my case to the financial department. They are scammers, don't trust them with your sites and your money. !!!

Terrible. Poor customer service; I never received the domain I ordered, and they don't accept responsibility for their mistakes either. Because of their negligence, I lost money and time. My advice will be to Keep off! I have decided to Choose "Plutonium" now because they are profit-oriented and I am amazed by its investment methods and management structure.

They stole from me 6000usd, do not use this scamming service, at your own risks... They paid us on masterbucks by using their escrow service and they blocked withdrawals... And now to steal people's money they switched to Epik LLC to not give back masterbucks money to their owners. They are criminals, rob monster should learn more about his religion.

I have about $1000 in funds with Epik/Masterbucks from previous domain sales. I requested a funds withdrawl on 1/30/2023 which has still not been processed. It's now 6/16/2023. This is LONG overdue. The reality is that I may never see this money. Stay away from this company.

STAY AWAY! They took my money but all I ever got were excuses as to why they didn’t deliver the products I purchased. I finally put in a formal dispute with my bank against them. There’s definitely something fishy with this company. They don’t deserve any stars IMO.

It’s a total scam. They take money and they don’t renew domains. I tried to renew my 2 domains and after week still no answer. My money was taken .