Epik LLCReviews of epik.com

I reached out to Epik regarding a project. Ultimately we decided not to move forward as a result of Epik's research and candidness. It would have been very easy to sell me something that didn't fit my needs or budget and they did not. As a result, I will certainly be in touch for the next project and strongly recommend Epik to anyone looking for honest, creative and effective solutions. They are a true partner. Even if this didn't work out (this time).

I am a web developer/designer and a website I'm working on is hosted at Epik.com. I've had only positive experiences with the 3 different Customer Experience Representatives I've worked with. They were patient, knowledgeable, answered my questions and solved any issues I may have had. Kudos!

User friendly dashboard to manage domain names, had some issues with transfers but got those resolved by epik support. Apart from this i have many domains (10+) at epik, and so far all working fine. Particularly thank you so much Nelson for your help and support in resolving issues promptly.

epik is the best domain name transaction platform in the blockchain field. The transaction process is low in transaction costs and is very safe and reliable. By the way,May chen and Nicole are very professional experts: efficient and kind:)

Great communication with Anand!

Anand is a good rep

After two back-to-back scares, both that got resolved quickly, I am compelled to write this testimonial. Late Friday (6pm), I posted a marketing campaign and again on Saturday morning. Due to my own neglect on some settings on my c-panel, i discovered one of my websites was down. In a panic, I called and got Rob. He got my problem solved FAST. What a relief, on a friday, going into the weekend. Then on Saturday, Jaime assisted me on a different issue that I created for myself while using their website builder for the first time. Jaime was patient, knowledgeable of what was happening, and my problem was resolved within minutes. THANK YOU, JAIME!

I have been an Epik client for about two weeks and have been blown away by my experience. In comparison to GoDaddy it's a night and day difference. Setting up a consumer facing website from scratch is difficult. I know enough to be dangerous but I'm rusty and need support integrating various services that are somewhat technical and beyond my knowledge. With each integration or challenge I've been able to jump on their chat and their agents have patiently, steadily, cheerfully coached me through every step of the process. I've worked with them mostly off hours as this is a side project and they're always available with almost no wait. The knowledge and service is also tops. I had a contractor quote me $375 to solve a tricky DNS issue. Instead I jumped on chat with Epik and they helped me through the problem. It was resolved in a matter of 20 minutes. I left GoDaddy because they were shutting down websites for political reasons. I don't have a political website but in principal this is wrong and in practice presents a significant risk given how much control they have. It would be irresponsible to allow them that much control over my site when they might, at any time, for any reason, shut arbitrarily shut it down. What I didn't know is GoDaddy provides almost no service. Their goal was pretty much to upsell me on things I didn't need. It's no longer a quagmire of confusing esoteric screens with little to no guidance. Epik is here to help me build this website and provide excellent support! Thank you to Jessica, Anand, and Nelson for all the help and to Epik for providing such an amazing service!