Epik LLCReviews of epik.com

Why is Master bucks down even after 10th of October is passed? Customer support ain't helping either.

October 10th is passed and Masterbucks remains inactive. Epik has stopped responding to my mails. I’m constantly receiving threats from the guy I sold my site to because he did not get paid.

They keep making excuses to not pay you. October 10th was the date and they still did not pay anyone.

I renewed 9 domains with their masterbucks credit/currency on Friday 7th October for 1 extra year. I checked my account on Saturday 8th October and none of the 9 domains have had their expiry date extended. I reached out to customer support on their website who said it had already been escalated to their management team. I received the below email notification from their rep "Thank you for reaching out earlier. We will inform you once your domains have been renewed already. Please be patient with us. Thank you." A short while later I received the below email from Epik "Hope you're doing well. I would just like to confirm, what do you mean by expiry date not updated? Because, upon checking on my end the expiry date for the domain is on 04/28/23. Looking forward to your response." I replied back with a copy of my receipt, explaining that 7 domains should be renewed until 2024 and 2 should be renewed until 2023 I have double checked the Whois records and they are still showing the original expiry dates - none of them have been updated. Still no response or explanation as to what is going on or what happened.

If you are okay with an Escrow keeping your money for weeks. If you do not mind getting ghosted by customer support. Then you can use it else not.

Epik, I helped someone sell a site through your company. The money has been locked for more than a month. The person is threatening to arrest me. Why do you people choose to treat me like this? Why this scam?

I have some money in Masterbucks that I would like to use for renewals, but for almost a month now if you try to go to Masterbucks it says "Masterbucks is under maintenance". What kind of "maintenance" takes almost a month. I have many expiring domains up for marketplace sale on Epik. If they sell, I have no access to the money. I hear this is happening to many Epik customers that rely on their so called "Masterbucks" system. This needs to be investigated by law enforcement or maybe we can file a lawsuit to get this resolved ? I will no longer recommend Epik to anyone looking for a domain registrar.

Went to go withdraw money from my Masterbucks account at Epik.com and am greeted by a dead website that says "Masterbucks is under maintenance." There has been zero communication from the company regarding this, and no clue what is going on. PLEASE LET ME GET MY MONEY OWED! UPDATE - In response to below, there has been ZERO communication from Epik. I have seen some media coverage and social media posts that stated it would be returning on 10/10, but that was yesterday, and there has STILL been no communication from them. This is so unacceptable!! I want my payments!