Rex R.
non existent customer service
i’ve ordered a few times from this website, and most of them have been good. however, with my most recent order, i don’t know if the website glitched or what, but it used an incorrect address and even used my old phone number as the contact number. i tried contacting customer support to try and see what could be done about it. i sent multiple texts, called 3 times, and even sent 2 separate emails. and still have heard nothing. and that was all last week. the customer service is not just terrible, it’s nonexistent, which makes me very sad because, like i said, i usually love this website and their products.
Response from EPIC VaporMay 14, 2025
Hey sorry about the bad experience. We had people out sick and your contact must have fell through the cracks. Let us know what we can do to make it up to you.



