Epic GardeningReviews of epicgardening.com

Epic Gardening’s products are a cut above. I started with their raised beds and seed starting kits—both were easy to set up and made a noticeable difference in my garden. The materials feel durable and well thought-out, and everything comes with clear instructions (plus great how-to videos). I also love that their products are eco-friendly and backed by real gardening experience. It’s clear they design with gardeners in mind. Highly recommend if you want tools that actually make gardening easier and more enjoyable!

Worked with them & LITERALLY I have NEVER Experienced Racism from a Supervisor till I worked over there, I was Yelled from assistant just for asking permission to use the Bathroom & Yelled again Cuz I didn’t received Training (Daily Task, instructions) so Manager Yelled at me & Being Sarcastic since I Worked for over 3+ weeks & she Haven’t had a Clue she or her Assistant NEVER ever Gave me instructions or Train me appropriately. Manager Talking Bad about me since she thought I couldn’t Understand English which I always Talked with her Whenever I need to ask for Next task or What station to work on the Daily. Not a PROFESSIONAL Place to Work & Discrimination it’s at it Finest over There.

I waited one month for a birdie raised bed to be delivered, and delivery time line the company promised. On the day of the delivery they cancel the order and now I need to wait an additional two months. This company should go out of business

Horrible experience. Wasted 3 weeks waiting for my order and found out I have to wait 3 more. Or maybe longer... Who knows when my garden bed will arrive from Australia...

I ordered a lot of seeds online from Epic Gardening in mid-Feb 2025. I ordered enough to get the free shipping. When my purchase was complete, the payment summary page confirmed free shipping, 6-8 business days. I recieved an email confirming my order and that I would recieve a tracking number once it's shipped. It was nearly the eight business days and I hadn't recieved a tracking number. I email their customer service to inquire. They replied back that it's 7-12 business days; and that also they had been experiencing weather and technical/software issues. They said it would be shipped by end of that week. It wasn't and I still hadn't recieved a tracking number. I emailed them again, letting them know. They replied that they can cancel and refund and provide a $10 off next order, if I want. Before I could reply, I recieved an email that my order was finally shipping out soon. I recieved my order almost a month after my purchase. When I recieved my order, I checked the seeds in each packet. One of the items I ordered two packs of and one had a comically low, inaccurate amount compared to the other pack. Each pack labels how many seeds or how many grams of seeds--I was totally ripped off. This company is not honest, has bad customer service, bad quality control, overpriced seeds. I do not recommend this company. I looked at another person's Trust Pilot review, and their order was also delayed with the same excuse mentioning technical issues. Consumers beware!

Their website for ordering a garden bed with extension is extremely misleading. They are not standing by their word and need to update the he website to more clearly show items must be ordered separately. The photos show the bed and extension and that is what the words say on the page as well as what shows up on the order. Very bad website and customer service for their misleading website.

I ordered multiple seeds from Epic Gardening to take advantage of the spend over $50 to get free 4 to 6 day shipping. 2 weeks went by and nothing arrived and no tracking infowas sent. I Reached out to Epic and after a few days they told me that there was an issue with the distribution center. I received no update on when my order would arrive. I asked for a timeline to receive my seeds or I would need to cancel the order. They canceled my order rather than giving me any information on when it would ship. All around a bad experience and complete waste of time. Do yourself a favor and order from someone else.

I had a great customer service experience with Epic recently. I made an error (we had just moved to a new state and I forgot to change my shipping address!) They followed through with no prodding from me even when FedEx added their own errors. They made sure I got everything I was supposed to get and were friendly through it all.