LB
I have emailed customer service twice…
I have emailed customer service twice AND called and left a message. I ordered a manhole cover on June 8th and it still hasn't shipped. I understand these are difficult times, but that doesn't excuse the complete lack of customer service. Edit: customer service ONLY reached out after I wrote this review. I don’t ever write reviews, and their statement below is misleading. I’ll be taking my business elsewhere in the future.
Response from Enviro Design ProductsJun 24, 2020
Yes, with a worldwide pandemic affecting every part of customer's lives, things can be difficult. We do wish that the person whom the order was shipping to would have let you know that our sales team has been in contact and providing updates. Your order has been canceled and refunded. Thank you,



