EnsureReviews of ensure.com

Worst customer service and policy service. Not again with this company. God knows how this companies still servicing.

Disgusting customer service, called to change the date of my policy start date and they wouldn't do it as the policy doesn't start until the 07/07. Asked could I cancel as I am within the cooling off period and was told no. Absolutely disgusting. I will be cancelling this that's for sure. Asked to speak to a manager several times and was refused...

Worst car insurance company I have ever experienced, customer service shocking. DO NOT TAKE OUT A POLICY.

Tried to buy car insurance via money supermarket. Total disaster. This company is ‘undergoing change’ and having laboriously completed the forms, and paid the premium, confirmed on my iPhone with bank, I get a message on screen that something has gone wrong, and please return to the comparison site!!! Did as I was asked, the quote then rose by £100. What planet are these people on? Steer clear, in my opinion. No phone number that connects you, you email address. Mmmmm

We are super happy with the quality of service Ensure Finance provided us. As first time home buyers,we were looking for an advice on home loans and mortgage option that suits our lifestyle. And Ensure Finance not only offered us quality insights and directions, but also supported us throughout the process of buying our house, and still continues to provide us updates on home loans. We strongly recommend Ensure finance to anyone looking for a broker or wanting to change broker. They are very patient, supportive, trustworthy and well abreast with all finance issues. Their respectful engagement not only put us at peace but enabled us developed deep trust in their service. For these reasons, we give Ensure Finance 5 stars.

They make cancellation almost impossible to do.

The policy was cheap. I didn't need to claim but contacting them was awful. They also will not send out renewal quotes until 14 days before renewal, leaving you little time to find an alternative.

Cancelled insurance for no reason with 7 months already paid