ensoReviews of enso.bot

I did like the product, but there are plenty of other companies now doing the same business model with better ethics as far as cancellations, and illegitimate billings after bots are shut down, deleted, requests for account closures. This company has taken hundreds after I both closed the bots down, and emailed them to close the account, and quit billing me every month. This is the only reason I will choose another company on my next venture. Buyer beware: once you start using this company, they make it impossible to close the account down! They will charge you for a lifetime, and have the nerve to say the billings are legit even to your bank! I am changing my card number just to stop the bleeding!

Enso changed their website 3 months into my yearly subscription to an unrecognizable interface. I was running my social marketing campaigns seamlessly until the site changed, now I am no longer able to complete the basic posting tasks. Not sure what happened but I am not happy.

This company has been trying non stop to withdraw many from my account with multiple chargers of $49 dollars i never sgn for any subscription THIS IS OUTRAGEOUS

I have now been a customer for 2 months. (1) The majority of the emails that I get when using the leads tab bounce. (2) I tried using the PR tab to contact writers. The vast majority of the emails bounced. (3) Whenever I use the "find events" tab, it returns no events for South Florida, even when I know for a fact that there are important trade events. (4) The social media posts are really boring --the illustrations are good, however. (5) I tried designing a logo for my non profit. Awful. Really really awful. I had really high hopes for it, but, honestly, it's been a huge disappointment.

Enso.bot refusing to give refund. I rarely used my Enso.bot trial because the product is extremely basic. It barely scratches the surface of what so many other AI tools can do these days. If you’re looking for anything beyond surface-level automation or insights, you’ll probably be disappointed too. Save your time and look elsewhere, there are far better, more robust AI solutions out there.

Won't even connect to social media account. No support. Very unprofessional

From a legal standpoint, the key concerns in these Terms and Conditions that would require close attention, especially around ownership of content, are outlined below: 1. Ownership of Intellectual Property Rights Enso's Ownership of Contributions: The Terms state that all content you submit (referred to as “Contributions”) is automatically considered "works made for hire" for Enso. This means Enso will own the intellectual property rights to the Contributions, including any modifications, enhancements, or derivatives of that content. Transfer of Rights: By participating, you agree to assign all rights, title, and interest in the content to Enso. This includes moral rights, and they also specify that you waive any claims for royalties or compensation related to the use of your Contributions. Impact on Your Ownership: The biggest issue here is that you relinquish ownership of any content you submit, making it difficult to claim future rights or control over your work. This could be problematic if you want to retain ownership or use your Contributions outside of this relationship with Enso. Action Item: If you are concerned about retaining ownership of your work, consider negotiating the terms or seeking clarification about specific rights to your content. 2. License to Enso for Your Content Enso’s Usage Rights: Enso grants itself an irrevocable, perpetual, royalty-free license to use your content in virtually any way it deems fit, including storing, reproducing, modifying, and distributing it for the maintenance and improvement of the Services. While this is common in many service agreements, it limits your control over your own content, as Enso can exploit it without compensation. Action Item: If this broad usage is a concern, you may want to request a more limited license that preserves your control over certain uses of your content. 3. Feedback and Contributions Ownership of Feedback: Enso also states that any feedback you provide is owned by them, and they are not required to provide compensation or credit for it. This means that any ideas, suggestions, or improvements you offer could be used by Enso without any obligation to you. Action Item: If you plan on providing feedback, be aware that this will become Enso’s intellectual property. 4. Termination of Rights Termination Without Cause: Enso reserves the right to terminate the agreement and your access to the Services at any time, which may affect your ability to use or access your content in the future. This could create uncertainty if you rely on Enso’s platform for visibility or content distribution. Action Item: You may want to ask for clarity on the termination terms, especially regarding your intellectual property and content usage post-termination. 5. Liability and Indemnification Indemnity Clause: You are required to indemnify Enso for any claims, losses, or damages arising from your use of the Services or contributions. This is a common clause but could expose you to financial risk if your content or actions lead to legal disputes. Action Item: Make sure you understand the potential risks and legal obligations involved with indemnification. You may wish to negotiate the terms of indemnification or ask for specific exclusions. 6. Governing Law and Jurisdiction Jurisdiction: The terms specify that disputes will be handled under Israeli law, with jurisdiction in Tel Aviv. If you are based outside Israel, this could present logistical challenges or additional legal complexity should a dispute arise. Action Item: If this jurisdiction is an issue, you may want to negotiate a different jurisdiction more favorable to your location. Key Takeaways: Loss of Content Ownership: Enso will own your Contributions, meaning you lose any future rights or control over them. Broad Usage Rights: They hold an extensive license to use, modify, and distribute your content indefinitely. Indemnification: You may be required to indemnify them, which could expose you to financial risk. Termination Rights: Enso can terminate your access and rights at any time, leaving your content potentially vulnerable. Governing Law and Jurisdiction: Disputes will be handled under Israeli law, which may be inconvenient if you're located elsewhere. If your primary concern is retaining exclusive rights to your content, you should revisit the ownership and licensing clauses, seek clarification, and potentially negotiate a more restrictive license for Enso’s use of your content. You may also consider legal counsel to help ensure your intellectual property rights are protected in this agreement.

I reached out to support to understand why my 14 day free trial wouldn't work. Support was not so supportive and said I needed a credit card to move forward. I commented on a social post regarding this, they blocked me. Not a professional company IMO