customer
My "appointment" call came over an hour…
My "appointment" call came over an hour late, and then i learned the credit score requirement, so i don't qualify. This could have been on the website so i didn't waste my time............
Response from EnrichHERMay 7, 2020
We apologize that your interaction with our team was not up to your expectation. This is not how we usually conduct business, as far as long wait times for a discovery phone call. We are going to improve this process and appreciate your feedback. In regards to the loan application process, the requirements to apply are listed on our website and this includes the credit score requirement. These requirements are up to the customer will know upfront if they qualify for our loans. If you have further questions, please email us at [email protected] and we will be more than happy to assist you further.




