EnplugReviews of enplug.com

Unfortunately can't say much good about this service. We were told we needed to update to the Enplug Platform from Spectrio as that was being phased out. We were skeptical as our customer service with Spectrio had been hit and miss at best with very little from them besides a platform from which to play our own created content, but worked with a person named Kat who got us the new Enplug contract. We signed before May 9th, then the next day received an abrupt email saying that it was her last day with the company and that Patrick would be taking over. A couple weeks later on May 19th and we had still heard nothing from anyone from the company - no email etc., just silence. We reached back out to the new rep and he apologized with the lack of communication and we finally got up to speed or so we thought.) Now it's June 26th with no further updates, we still have no Enplug service, no new device was sent - nothing has changed and no further communication from them etc. It's time to look elsewhere for our lobby digital feed. Very disappointing.

With the advent of smart tv's their product is becoming obsolete. They charge $200+ for a streaming device which is buggy – we had 1 faulty device upon receipt and another 2 that subsequently died. Upon reaching out to support to fix or replace the dead devices, they simply stopped responding to my emails. Next step, cancellation of their service due to poor products, competitive pricing elsewhere and poor customer service. I emailed them to cancel. No response for weeks. I call to confirm cancellation and they can't find my account. Ask for my account number – it is NO WHERE to be found on their website. I get transferred around to various people who can not help in cancelling my account and shoved back into an email support thread.

Excellent software and reliable support team, Always there when in doubt with the most accurate solutions.

I absolutely love Enplug. I have 40+ devices for my company and throughly enjoy the product, the apps, the quick customer service and look forward to a long relationship with the company.

This is so easy to use and livens up the office screens

Love enplug for making public announcements in our common areas!

You can't ask for an easier interface for digital signage. Product as not as robust as some of the larger companies in the space, but the team seems open to listening to feedback and creating new apps every month.

We're really enjoying Enplug! It has increased employee communication in a fun way!