eNotary On Call Reviews | Read Customer Reviews of enotaryoncall.com

eNotary On Call Reviews | Read Customer Reviews of enotaryoncall.com

eNotary On Call reviews

Showing 3 reviews with 3 stars · Clear filters

RmErvin
Aug 11, 2025
While I would love to give a 5 star
While I would love to give a 5 star, I just can't. Everyone I came in contact with was very pleasant and knowledgeable however the onboarding was not a good experience. It took months with issues on both sides theirs and mine. It was not mentioned up front of the fees I would need to pay to become a partner. I was only told last week and now I was told today that I need to pay even more to become verified. Today I was in the training and it was a great session and the instructor is very nice and seemed to know what he was doing; however, very hard to understand. The generalization of the training I felt was worth the $30.00.
Response from eNotary On CallAug 26, 2025
Hi RmErvin, Thank you for sharing your honest feedback with us. We truly appreciate your kind words about our team and the training session. We understand that the onboarding process felt lengthy, and we sincerely apologize for any inconvenience caused along the way. Regarding the training, we keep it at a minimal cost of $30 because many new notaries often face challenges as they get started, and we want to make sure they have access to helpful guidance without it being a financial burden. Your feedback about the clarity of instruction is also noted, and we will work on improving the delivery so it’s easier for everyone to follow along. Since our support team is continuously coordinating and working to make this process possible, we are confident that your experience will keep improving as you move forward. We value your partnership and are committed to making your journey with us smoother. Please don’t hesitate to reach out if you need any additional support, we’re here to help. Warm Regards, eNotary On Call Team
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Fante
Jul 17, 2025
The trainer was knowledgeable
The trainer was knowledgeable, but I would not have signed up if I knew the only way to have a regular stream of business is with a subscription. That should be the first thing potential notaries are told
Response from eNotary On CallJul 28, 2025
Hi there, Hi there! Thank you for your feedback and for highlighting your experience. While it's true that our subscription model can offer additional benefits for ongoing business support, we also provide a free notary account option. This allows independent notaries to get started with no signup fees or mandatory subscription, making access easier and more flexible for everyone. With the free notary account, you can: Join immediately and connect with clients Perform document notarizations all on a pay‑per‑use basis Invite your own clients via your unique link, without any platform fees If your volume grows, you're welcome to upgrade to a Basic or Pro plan to access more features, but it's entirely optional and based on your needs. We appreciate you sharing your thoughts, and hope this helps clarify our platform. If you'd like more information or assistance getting started with the free plan, please feel free to reach out anytime! Warm regards, The eNotary On Call Team
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Sentinel F.
Jun 27, 2024
Time consuming experience
Extremely complicated & immature system that even an IT expert will have a hard time with. Though I'm always willing to help improve, I do not accept as a principle that agreed fees suddely increase by over 50%. I agreed to pay $10 for each cosigner on the document, and also pay $5 for his verification process. Then I got an email whith this strange billing for each cosigner: - Co signer fee: 10 - Additional sign fee: 10 (co signer's signature) - Miscellaneous (ID Verification): 5 So a "cosigner" pays $10 and then an "additional sign fee" of $10 for his signature?? The support lady on the phone first had to ask the notary herself what this extra fee is for, and when she got no satisfactory answer, she tried to blame me for not remembering that she allegedly told me about this fee, and that is was recorded. Of course the recording was never found, and she then tried to argue that this is a "registration" fee, which is also NOT stated on the web page. In fact registration is free. The fact that the lady spoke almost with an incomprehensible Asian accent does not improve my experience. Three stars for trying to help.
Response from eNotary On CallJul 15, 2025
💬 We appreciate your feedback and are sorry to hear about the confusion. eNotaryOnCall is committed to a seamless, transparent experience—our pricing is clearly listed on the website, and our support team is here to provide clear answers. Misunderstandings can happen, but we’re always ready to help resolve them respectfully and thoroughly. Thanks again for your input—it helps us keep improving.
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