energybits.comReviews of energybits.com

Overpriced and no health benefit whatsoever

Worst customer service I have encountered in a long time. I'm in Canada, ordered 4 weeks ago... they choose a carrier that was on strike... They switched to UPS. UPS sends my package to Bucharest! And They trying to tell me its probably the best route to get to me! Carrier are part of your responsabilities, not mine. You are as good as your last mile delivery, until it's in my hands and your responsability. I requested a refund ans cancellation order and they wont issue it. Been waiting for almost 6 weeks now and no movement, neither on m,y package or the company. It is ridiculous. Own your process. Issue me a refund and cancel my order. Never will I ever refer this product.

I subscribe to Energy bit in the spring. I Experience stomach pain and cancel my subscription. In October, I get an email saying my shipment Is being processed. I immediately contacted them and asked they not be shipped as my subscription had been canceled months ago. I was informed it was too late and I had to mail them back,at my own expense, and when received they would refund me. I receive the package and mailed back the same day. UPS shows they received it on October 3. it is now November 11 and I haven’t gotten my refund or any contact from them, they were very hard to get a hold of and have terrible customer service.

The Energy Bits bad is smaller than the competitors and quite frankly you are not getting your money's worth with this company. I am a Canadian and ordered them form Canada. I had to pay an additional fee $32.00 at the post office. Sooooo not worth it!

DO NOT PURCHASE FROM THIS COMPANY!! They do not care to honor their return policy. I was delivered a damaged package and items and was accused of lying by the owner herself when I reached out to let them know. They deliberately misinterpreted my email responses to make it seem as though I fabricated a story and outright called me a liar who damaged the packages. I can’t put into words the level of ignorance this company has for customer care. As someone who believes what we put out there will eventually come back to us, I know they will one day reap what they’re sowing. Please take my advice and shop locally or with a different company if you’re looking for spirulina and chlorella. This company is a scam and should not be in business.

The service here at ENERGYbits is horrible, but the company's after-sales customer service is even worse! The company offers terrible service for too high price. And yet, the customer service representatives can't even speak to their customers properly and respectfully. ENERGYbits is one of the most awful companies I've ever had to deal with.

I have been ordering these for a while. The last bag they sent the tablets were so hard I felt like they were going to break my tooth!! I wrote them told them and the company said nope they are fine! For $130 bag of energy bits I think I am done ordering these if they don't take care of REPEAT customers