energybits.comReviews of energybits.com

This is the most disgusting product , the worst taste. Horrible, I had to throw it away . I’m sorry

This company is so far overpriced it's rediculous..and in my attempt at healing bought it for years and wasted thousands. They charge $130 for a bag, same product and quality is $30 with all companies. They do things like say free shipping from time to time, but don't honor it and charge high shipping the rest of the time. I hate this company for ripping people off at that level.

I never received the shipment that was over $200. I was staying at a hotel for 3 months for work and my packages are always delivered to the front desk. It’s open 24/7. The delivery picture showed some warehouse and the package was left outside no where near the hotel and nowhere to be found. I sent pictures of the delivery and the hotel to show it looked nothing like the hotel. I wasted multiple hours emailing to get the same AI responses to check with a neighbor etc. I travel for work and had gone home and I explained I needed it shipped to a different place after waiting 2 months. They refused and shipped it to the hotel when I was no longer there. The hotel returned to sender. Then they said it was my responsibility to contact fed ex and I was on hold 45 minutes to be told that the actual client which was Energy Bits and they needed to contact them for the refund. I actually have to check to see if I was even refunded. If not I’m sure I’ll have to send multiple emails and get ridiculous AI responses as there is no phone number where you can actually talk to a person and it takes weeks for a real person to respond to your email. It’s a wonderful product but unfortunately the company is so poorly run I will never waste over 10 hours total again on ordering a product that they can not get to me. Worst service experience of my life.

This is the worst company with which I've ever done business. After reading all the reviews, I have the same problem everyone else does.They do not follow through with their orders or their promises. They just take your money and then drop you. I ordered the product almost 2 weeks ago and it's still sitting with a printed shipping label, but it never has left their location. I'm getting NO WHERE with their poor not so customer service. These kind of people need to be put out of business and if you are smart, you will run as fast as you can and don't look back. Cathryn...what a pathetic legacy you leave!!!

They are terrible with their customer service. I emailed them directly after receiving my first shipment, letting them know. I will contact them for the second not to mail immediately. They sent me a confirmation email confirming the change. Afterwards they sent out another shipment charging my card saying that the second order was already placed before the cancellation. These people are horrible will not order from them any longer.

My bag was underweight. Zoe was extremely snarky but provided some help. Catharine Arnston is so passionate about the science aspect. I’m just appalled at her company from a business perspective. Very disappointed. So so disappointed in her business.

Extremely disappointed ! The youtube video promoting these products seemed so serious ?! I ordered but no shipping news whatsoever. Not even a shipping confirmation. Hebron healtcare is their partner but they are based in INDIA ??? I thought this was a US based company ? I requested my money ba k

Never received my order. Reached out to customer service no response It's been a week now and injeep getting advertisements but ko actual response. I just want my refund back now. STAY AWAY THIS IS JUST ANOTHER FAD