Barry F.
my Endoca shipment of drops and tablets…
my Endoca shipment of drops and tablets to South Africa has been stopped by the authorities. They require Medical Council approval for products. This is impossible for an individual to obtain. Endoca has referred me to the courier UPS to assist. UPS referred me to the Medical Council and port authority which is both government entities. The port authorities do not answer there phone and Medical Council have asked me to fill in a 17-page document and get a medical practitioner letter. I need help but don't know what to do.
Response from EndocaJul 19, 2018
Hi Barry , I´m sorry that you have been inconvenienced in such a way. I understand that our customer care team have contacted you and that you have been refunded for the products that you have not received. We really appreciate that you have reached out to us and made us aware of the situation at hand so that we can work to rectify the situation. We are constantly working towards cannabis knowledge and education, and push for our community to stay aware of the legalities and laws of their country and state, and always push for sharing knowledge of cannabis and its healthful properties. It truly upsets us that South Africa is so behind on Cannabis laws and regulations. We are sorry for the inconvenience this has caused. Please don´t hesitate to contact our customer support team if you are in need of any further assitance. Kindest regards, Leora Endoca