This is an amazing product and can be used for all sorts of different things. I play softball and end up with a lot of scrapes and bruises. I used this on my boo-boos and I was amazed at how quickly the bruises vanished when, normally. they stuck around for weeks. I am very pleased with this product and highly recommend it, especially to those who have kids:-) And don't let the price discourage you! A tiny amount goes a very, very long way.
FO
Friend of T.
Does not work!
Tried EmuaidMAX for 6 months on two different fungal issues and it made no difference at all. Overpriced and ineffective. Waste of money
Response from Emuaid ™Sep 17, 2024
Hello Ted, We offer a money back guarantee no questions asked on all products. Many podiatrists recommend prescription drugs with a low success rate and even worse can cause internal damage. Emuaid can penetrate the nail within 24 hours and many customers see results quickly, but this is never something we claim. We make no promises or claims but often customers post their results online. Please feel free to contact us and we can advise on using the product as intended.
RB
Ricardo B.
I sent all the information about the…
I sent all the information about the container being 3/4 full I sent pictures and saying that I used it 5 times they would not except it.All I wanted to say was that the container was not filled properly.Very sad
ES
Emma S.
Product does not work
Product does not work, however their website states they have a 30 day money back guarantee, no questions asked.
To get this you need to return the product at buyers cost (the guarantee on the website does not state this). The return of the product for me would cost $30 in postage... Then they would refund me the $30 price of the product.
So there is zero point in me spending money to return the product, when the product refund is the same price.
Essentially... Product does not work. Money back guarantee does not exist. Customer service is shocking.
Can 100% recommend to STAY AWAY from Emu-aid.
Do not waste your time and money.
Dont bother replying to this review emuaid with your typical 'please let us know your email or order number so we can help sort this out' messages because i have been conversing with you for weeks via email and going round and round in circles talking to your robotic scam-worthy staff.
Edit:
Less than 1% returns because you are scammers who don't actually have a money back guarantee. What an idiotic response. I clearly have stated we have been emailing for weeks. I'm a verified customer you knew my order.
Thanks for responding and proving to everyone how incompetent you guys are. Absolute scum.
Response from Emuaid ™Jan 31, 2024
Hello Emma,
Emuaid has less than 1% returns. We offer a 30 day money back guarantee. We must verify that your order connects to an invoice to obtain a refund. We can offer refunds with verification of an order, so please call 800-881-3900 with order confirmation and we can process the refund. Thanks.
LB
Luke B.
SHADY BUSINESS
In October of 2023 I placed an order for a subscribe and save purchase of two items. Within hours of placing this order, it was canceled for no apparent reason by Emuaid (AKA Speer Laboratories). I couldn't get a straight answer from customer service why my order hadn't been fulfilled or what happened. So I decided to just let it be , and proceeded to order a different item from a different company.
Fast-forward to January 2024, I wake up to a charge on my bank statement for the amount of this purchase in October of 2023. I check my email, and Emuaid had sent me an email with an order confirmation for the two items I had ordered, stating that my subscription had renewed.
How could I possibly be enrolled in a subscription when they canceled my order in October, and my order history read that the order was voided and canceled. Going off that information, it was more than safe to assume my subscription hadn't gone through, nor had I ever received any items and no order had been fulfilled.
After initially reaching out to Emuaid about this , I received a back handed response stating that I had failed to cancel both the order and the subscription and that they aren't the same thing. Therefore, the charge is correct. They failed to acknowledge that I never requested cancelation of my purchase. They themselves canceled my order. As the consumer, this implies the whole purchase is null and void, and that no subscription was ever even initiated.
So in a nut shell, Emuaid still had me down as a subscriber to these products despite THEIR cancelation of my order in October, and thought it appropriate to go ahead and charge me almost 100 dollars for a subscription that I never truly subscribed to.
I spoke to my attorney and reached out to the better business bureau. They assured me that this was absolutely fraudulent and that they had no grounds to take money from my account being that they are the ones who canceled my initial order in October of 2023.
The customer service is seriously lacking, to put it lightly; they tried convincing me it was my fault that I hadn't canceled.
I did a little bit of digging with the help of my attorney. Speer Laboratories is about as dirty as they come -- both their business practices and false claims about their over-priced products. There were numerous legitimate, negative reviews we found, and it became clear that it was not just me who has been a victim of this companies poor practices.
As soon as I mentioned Speer Laboratories' shady dealings and practices in a follow up correspondence, they immediately offered me a refund. Something they were not willing to do up until that point. Do not fall for the false claims of this company's products and their subpar customer service. They literally tried to pass it off like I was the one who did something wrong.
Response from Emuaid ™Jan 19, 2024
Hello Luke, this was an administrative error and you were refunded. Speer Laboratories has been in business for over 15 years with a positive rating from the Better Business Bureau and hundred of thousands of orders and satisfied customers. Sorry for your inconvenience.
CF
Camden F.
This is the best product I've ever used…
This is the best product I've ever used to soothe and treat itchy skin rashes, and I've bought it several times. For whatever reason, this emuaid works better than another less expensive ointment that contains some of the same primary constituents. Although the container appears modest, each application only requires a very small amount. I will continue to purchase this product since the relaxation it offers justifies the price.
RF
Ryan F.
guess i went to a trash nail salon that…
guess i went to a trash nail salon that wasn't my usual, and next time i got my nails done, half of my thumb nail was yellow underneath the acrylic. so embarrassing! i did a lot of research and decided to try this out. use this in combination with whatever oral medication your doctor recommends. most topical creams aren't enough on their own to clear a fungal infection. i've been on my medication for almost a week. these infections are notorious for taking a long time to heal. so there wasn't any noticeable difference quiteyet until i used the emuaid. putting it on at night after my shower for two nights now (and as needed if things start to look funky) and the infection is much easier to hide now. the yellowing has faded a bit already. my cuticles are starting to look a little more normal. i will continue to use both the medication and this cream. i have no doubt i will be okay in a couple months. thank you emuaid!!
JM
Johon M.
4 months 2 doctors
4 months 2 doctors, 1 hospital stay and no one could figure out this rash and wound. Read about this doing my own homework and decide and ordered a 2oz jar. Next day after work it came after shower I put it on and almost instantly could feel something happening. I applied it 3 times that night cuz I was so excited it was working. By the next day I would say it's 90% better and still working. Called my doctor a little upset that this wasn't given as an option she had no real response and was amazed how fast it was clearing it up... thank you