emptyoo.comReviews of emptyoo.com

I wouldn’t even give it a star. I seemed to have a similar experience as some others. Ordered some faux plants. Paid almost $400 with shipping, etc., product itself was $329. It took forever to come and the quality was terrible. The website said free returns but that was not the case at all. I contacted customer service, as per the site’s instructions and asked for the return info. They offered me $10 and told me to keep the product. I refused. Then they offered me $40 to keep the product and told me it would be too expensive to return. Well, that was true. FedEx priced it at almost $700. I had no idea the product was coming from China when I ordered it, and again, it said they offered free returns. Obviously I didn’t return it and now I’m out almost $400 and am the owner of the worst quality faux plants ever.

The box was damaged upon arrival. It is not the same structure as it is in the advertisement. Going to return n ask for my $348.00 plus tax money back! Very disappointed! One green grass rabbit is totally different from the other. Totally smashed in.

If I could give zero stars I would. Horrific customer service. The item was five weeks late, arrived in terrible condition and broken. I’m ten emails in and can’t get proper responses. They blocked my ability to write a review on their website. Truly bizarre. I have never wrote a review before- don’t do it

Buyers beware this is a scam! They are stealing peoples money and not delivering the product. They sent me a tracking number and send that the product was delivered and nothing was delivered and now I cannot reach a single soul. Do not waste your money on this website they will steal from you..

This company is a total scam. I purchased their product, waited a considerable amount of time for delivery, requested delivery tracking updates, and then discovered the company indicated the product had been developed. Obviously, we NEVER received the product, which we were told after the fact that it was delivered. When I required where it was delivered, they tried to tell us it was left “ in or near our mailbox”. Well, we live in a community that has those small clustered boxes, so there is not possible to leave this in or near our mailbox, the package clearly wasn’t left by our front door, as we have notification from our door video of any person by our front door, and also notifies us of any package left. I requested confirmation of the package being left four inferential times without any confirmation from this team. Ratherm this scam team first offered me a 30% refund. Then 40%, and finally, 50%,none of which I acepted. Be warned. Total BS.

I ordered 200USD of product from them and it’s a daily email trail where they tell me they’ve tried to deliver but they have not and refuse to refund. Absolute scam.

I usually don’t leave reviews. I ordered the tall ghosts. It took forever to deliver once I received. I could not believe I paid $80 super cheap!!! Even my kids laughed asking if I bought from Temu. It literally came with 2 cheap poles and balloons for me to blow up…. Such a joke

Notified item shipped when it had not. Refund requested not applied 10 days after they said it was refunded. Filed credit card claim.