Jeremy R.
Good Research Company
Good research company. I thought I had an issue with compensation, but was contacted a few days later and explained where to find. I appreciate their customer service and speedy communications.

Innovative B2B companies, along with the agencies and consultancies that support them, rely on Emporia for sourcing LinkedIn-verified B2B respondents for their research studies. The award-winning Emporia platform accommodates both qualitative and quantitative research methodologies globally, bringing unprecedented new accessibility and reach to B2B data collection.
Emporia Research (emporiaresearch.com) has 291 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Showing 21 reviews with 4 stars · Clear filters
Jeremy R.
Good research company. I thought I had an issue with compensation, but was contacted a few days later and explained where to find. I appreciate their customer service and speedy communications.
Chris C.
Process was easy to use and the questions were relevant to my business.
Gautham B.
Excellent comparatively with others. Customer service support must respond quickly to solve the issues.
John M.
It was good, great and exciting, because I really enjoy it.
Russ B.
UPDATE - I did receive may payment approx. 2 weeks after taking the survey. I strongly recommend Emporia set a closing screen that advises the survey taker that their payment will be on the way later on, vs. making it look like things have completely stopped and no compensation is on the way. ORIGINAL REVIEW - Took the entire survey, it lasted approx 18 minutes and got a screen at the end that just pretty much said "thanks" and that was it. No compensation. To jump ahead of the anticipated response from Emporia - no it wasn't screening questions. It was an actual survey about spending habits for online advertising with very targeted questions. Saying an entire survey is a "screening" is a cop-out for not compensating people for their time. I've set my email client to direct any further emails from this company to the Spam folder, where they belong.
Response from Emporia ResearchSep 2, 2026
Hi Russ, thank you for coming back to update your review and confirm that you received your payment. We really appreciate it. Your feedback on the completion screen is fair as well. Emporia issues incentives approximately two weeks after successful completion, and can confirm that the experience is much clearer now, with emails when a survey has been successfully completed and when a participant can expect their reward.
customer
the gift card
customer
Overall smooth, but the website for collecting payment was down the first time that I tried.
A B.
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