RT
Service has declined over the years
Service has declined over the years, but the prices have gone up. I use this company every year for the last three years to transport friends/colleagues to a holiday dinner. First year, van had no heat. Second year was great. This year was a disaster. The driver couldn't see well. The built-in GPS was not working properly and I had to use my phone GPS to guide driver to the destination. I couldn't spent time with friends talking, as I was stressed out with the navigation and making sure the driver heard me (he couldn't hear very well). Return trip was great. But the prices aren't explained clearly and there's an additional charge on my card that I am waiting to get clarification on. It's a hit or miss with this company.
