Empire Book HouseReviews of empirebookhouse.com

Response from Empire Book HouseJul 14, 2026

Thank you for your thoughtful review! We're grateful to hear that your initial conversation with our agent was a positive experience and that their feedback helped you feel confident about moving forward with us. At Empire Book House, we believe every book deserves careful attention, honest guidance, and a personalized approach from the very beginning. It means a great deal to know that we earned your trust. Thank you for choosing Empire Book House. We look forward to working with you and helping bring your book to readers.

Response from Empire Book HouseApr 20, 2026

Hi Dale, We’re genuinely sorry to hear that you feel this way, as this doesn’t reflect the experience we aim to provide. We’d like to clarify a few points for transparency. Your cover and manuscript were approved prior to publication, and revisions, including the color update, were implemented and confirmed with you. All change requests were completed within our standard turnaround window, though some delays occurred during back-and-forth revisions. We also proceeded with ISBNs based on your approval at the time and later provided compensation when your preference changed. Regarding KDP updates, our team did implement the requested changes and shared confirmation; certain dashboard notifications can sometimes be triggered by account activity rather than new edits. We respect your perspective and understand that expectations may not have been fully aligned. Our team did remain engaged throughout and delivered the final live version currently available. If you’re open to it, we’re still happy to connect and address any remaining concerns directly.

Response from Empire Book HouseMar 30, 2026

Thank you. Truly. Reading your words moved us deeply. To know that Empire Book House inspired you in ways words can't describe that is something we don't take lightly. It's why we do what we do. Loyalty, helpfulness, and honesty aren't just values we try to practice. They are promises we make to every author who trusts us with their story. And hearing that we helped you create a new chapter in your life one that will allow you to make a difference in others' lives is the greatest reward we could ever ask for. You are the one doing the brave work of writing and sharing your voice. We were simply honored to walk beside you. Thank you for your trust, your vulnerability, and your heart. We are so grateful for you. With warmth and appreciation, Empire Book House

Response from Empire Book HouseMar 30, 2026

Thank you so much for trusting us with your first book it's truly an honor to be part of this journey with you. We're thrilled to hear that our team has been extremely helpful throughout the process. From answering your questions to guiding you through each step, we always want new authors to feel supported, never lost or overwhelmed. Knowing that we've made this important milestone smoother for you means a great deal to us. Please don't hesitate to reach out anytime you need clarification, encouragement, or just a second pair of eyes. Wishing you all the best as you prepare your book for the world. You're doing great. Warmly, Empire Book House

Response from Empire Book HouseMar 30, 2026

Thank you so much for your kind and encouraging words. Hearing that you felt supported, heard, and encouraged throughout your journey with us means everything to the entire Empire Books team. We truly believe that every author, particularly those just starting out, deserves patience, clarity, and genuine encouragement. We know that being a new author comes with many questions, and there's no such thing as a silly one. Our goal is always to walk alongside you, answer everything thoroughly, and help you focus on what needs to be done now without feeling overwhelmed. Your recommendation to other up-and-coming authors is the highest compliment we could receive. Thank you for trusting us with your work, and please know we're here whenever you have more questions or are ready for your next project. Wishing you continued success and many happy readers. Warmly, Empire Book House Team

Response from Empire Book HouseMar 5, 2026

J.A.S, Thank you for your feedback. We sincerely apologize for the communication issues and for any notes that were overlooked. We also regret the perceived delay in your work’s publication and any confusion regarding marketing services. We take your concerns seriously and would like the opportunity to resolve them. Please contact [email protected] so we can address your project and ensure a satisfactory outcome. We have not able to Identify you with your initials, and need further details to provide the satisfactory outcome.

Response from Empire Book HouseMar 5, 2026

Thank you so much for your wonderful feedback! We truly appreciate you taking the time to share your experience with Empire Book House. It was an absolute pleasure assisting you with publishing your first book, and we’re delighted to hear that you found our team professional, responsive, and supportive throughout the process. Your satisfaction means a great deal to us, and we’re grateful for the opportunity to be part of your publishing journey. We look forward to supporting you with your future projects and wish you great success with your book!