Empava AppliancesReviews of empava.com

Response from Empava AppliancesAug 21, 2023

Hi Ricardo Thank you for your review! We are thrilled to hear that you received your stove top within just three days and that our daily messages to update you on its whereabouts were appreciated. Providing great service to our customers is a top priority for us. We truly appreciate your positive feedback and look forward to serving you again in the future. If you need any further assistance, please don't hesitate to reach out. Thank you once again for choosing us as your preferred cooktop provider! Best regards, Empava

Response from Empava AppliancesAug 17, 2023

Hi Kelly. Thank you for taking the time to leave a review! We're delighted to hear that your order arrived on time and the packaging was secure, with no items damaged. We appreciate your trust in our product. Should you encounter any issues during installation or have any further feedback, please don't hesitate to reach out. We're here to assist you and ensure your satisfaction. Thank you again, and we look forward to serving you in the future! Best, Empava

Response from Empava AppliancesAug 8, 2023

Hey Robert! We're thrilled to hear that you're loving our range hood and found it at a great price! Your satisfaction means everything to us! If you have any questions or need any further assistance, feel free to reach out. Enjoy your purchase! Best, Empava

Response from Empava AppliancesAug 3, 2023

Hi Cassandra. Thank you so much for your kind feedback! I'm thrilled to hear that you had a great experience with our customer service. We strive to provide excellent support every step of the way, including timely tracking notifications and quick order fulfillment. I apologize for the inconvenience caused by the damaged item, but I'm glad to know that our customer service team promptly addressed the issue and arranged a replacement for you without delay. Your satisfaction is our top priority, and we appreciate your recommendation. If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help! Best, Empava

Response from Empava AppliancesJul 31, 2023

Hi Elizabeth, Great to hear! We're glad that you had a minimal wait time and that the communication about the delivery of your wine cooler was excellent. We take pride in our customer service. If you have any more feedback or need further assistance, feel free to let us know! Best, Empava

Response from Empava AppliancesJul 28, 2023

Hi Cheri. We're sorry that you had a broken brick. We strive to provide excellent customer service, and we're glad we were able to promptly send you a replacement the very next day. It means a lot to us that you're happy with our service and that you love your oven. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our company and for sharing your positive feedback! Best, Empava

Response from Empava AppliancesJul 27, 2023

Hi JP, That's fantastic to hear! We're thrilled that you're enjoying your Empava appliances and that they have exceeded your expectations in terms of quality. It's great to know that the shipping was prompt, even for a cross-country delivery. We take pride in providing excellent customer service and being responsive to your needs. We appreciate your recognition of the spectacular value you received. Rest assured, we'll be more than happy to assist you with future purchases, whether it's wall ovens, a pizza oven, or a wine fridge. Thank you for choosing Empava, and we look forward to serving you again! Best, Empava

Response from Empava AppliancesJul 25, 2023

Hi Thank you for your awesome review! We're thrilled to hear that you had a positive experience with our fast shipping and found a great price for the front. We appreciate your business and look forward to serving you again in the future. If you have any further questions or need assistance, feel free to reach out. Best, Empava