Empava AppliancesReviews of empava.com

Response from Empava AppliancesJun 16, 2023

Hi Luciano, Thank you for taking the time to leave us a review! We are thrilled to hear that we were able to quickly assist you when you were missing your gas handle. At Empava, we value our customers and strive to provide the best possible service to ensure complete satisfaction. We are pleased to hear that we were able to meet your expectations, and we appreciate your trust in us. If you have any other concerns or issues, please don't hesitate to contact us. We are always here to help. Best regards, Empava

Response from Empava AppliancesJun 14, 2023

Hi Ralph, Thank you for taking the time to share your experience with us. We are thrilled to hear that you received your order in good time and that our price and availability met your expectations. At Empava, we strive to provide our customers with top-quality products and excellent customer service. We appreciate your review and hope to have the opportunity to serve you again in the future. If you have any questions or concerns, please don't hesitate to reach out to us. We are always here to help. Best regards, Empava

Response from Empava AppliancesJun 14, 2023

Hi Walter, Thank you so much for sharing your feedback with us. Your suggestion to watch the fire at first and learn about its quirks before cooking is a good one. We will use your feedback to improve our products and provide better instructions on how to use them. If you have any further questions or concerns, please don't hesitate to reach out to us. Our team is committed to providing you with the best possible experience, and we are always here to help you. Thank you again for your feedback, and we hope to have the opportunity to serve you again in the future. Best regards, Empava

Response from Empava AppliancesMay 29, 2023

Hi Gary. Thank you for sharing your experience with us about the installation of the 2-burner induction. We are glad to hear that you are pleased with the variation of temperature per burner, making it easier to cook different types of foods. We appreciate your recommendations on using a brass fitting to get a leak-free connection because we believe our customers' feedback is valuable in improving our products. Thank you for choosing our stove, and we hope it continues to serve you well for many years. Have a great day!

Response from Empava AppliancesMay 19, 2023

Hi Pravin. Great to hear that you had an amazing experience with the Empava 5 Burners cooktop! It's really frustrating when appliances don't work out the way we expect them to, but it sounds like you found the perfect solution with the our cooktop. We are glad to know that you enjoy this cooktop, and it's even better to know that our customer service can really help you! Thank you for taking the time to share your positive feedback, we really appreciate it and hope to serve you again in the future! Kind regards, Empava

Response from Empava AppliancesMay 11, 2023

Hi WM. That's great to hear! We're thrilled that your item arrived promptly and was in excellent condition. Thank you for taking the time to share your positive shopping experience with us. Please don't hesitate to reach out if you have any further questions or comments. Thanks again.

Response from Empava AppliancesApr 24, 2023

Hi Janice. That's great to hear! It sounds like the new oven is a fantastic addition to your kitchen. Although it shows a temperature that is lower than the input, the important thing is that your food is still cooked perfectly. Your recommendation will surely help others in their search for Empava new oven! Feel free to reach out to us if you need anything. Best, Empava

Response from Empava AppliancesApr 20, 2023

Hi Nick. Thank you for taking the time to leave us such a positive review! We truly appreciate your kind words about both our product and customer service. We're glad to hear that our team was able to assist you and make the exchange process easy for you. We always strive to provide great quality products and excellent customer service, and it's wonderful to see that we delivered on both for you. Thanks again for your feedback. Feel free to reach out if you need us.