At EmotionalSupportAnimal.com, we know how animals can profoundly impact people’s mental health. Our goal is to help anyone living with a mental or emotional disability find comfort and support through a service dog or emotional support animal and learn how their relationship with their support animal can help them live a healthier, more independent, and happier life.The mental health crisis in the United States has reached alarming levels; in fact, more than 1 in 5 Americans live with a mental illness, and around 16% of Americans are on mental health medications, many of which come with dangerous side effects, may not be covered by insurance, and often don’t improve related issues like loneliness or a lack of purpose.Emotional support animals and psychiatric service dogs have scientifically proven benefits on mental health and general wellness for both adults and children. Adding a support animal to a mental health treatment plan can help reduce reliance on medications, may be more affordable than other treatment options, and can provide companionship and motivation. Plus, ESAs and service dogs are legally required to be able to live with you in nearly all long-term rental housing options, including most apartments and college dorms.
Emotionalsupportanimal (emotionalsupportanimal.com) has 905 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Consumer
I had a few questions about emotional support animals and Shana was awesome! She answered every question I had and got me set up with the deal that was best for my situation!
Response from EmotionalsupportanimalDec 4, 2025
Hi! We’re happy Shana could answer all your questions and help with your ESA registration. Clear guidance for emotional support animal letters is always our mission.
Peter
Quickly and efficiently helped get my pet ESA certified!
Response from EmotionalsupportanimalDec 4, 2025
Hi Peter! We’re delighted our team could help you get your pet ESA certified quickly and easily. Making emotional support animal registration smooth is our goal.
Elizabeth T.
Shana was the person I spoke with. Probably one of the most pleasant people ive spoken to over the phone in months. She was professional, but fun, a nice balance. And she understood my situation, as I live in a very FUSSY, SNOOTY H.O.A. we do not have a designated fenced area for those of us who have dogs, yet, ive been kicked out of EVERY COMMON area that every other resident uses to play with and walk their dogs. I have a springer spaniel, and he is sweet as you please, he just barks when he plays. And I keep him on a 35 ft leash in one confined area and we toss the ball around. I've been threatened with law enforcement by use of a fake letter from another resident, that if I am seen playing with Merlin, he will be confiscated and destroyed immediately. And I will be arrested for felony tresspass, in a COMMON DOG WALKING AREA. No other resident ever seems to have an issue, just me and mind you ive never left poop, cigarette butts or trash ever. And bless you Shana, you have given me a renewed sense of security and safety for Merlin. I cant thank you enough. If anyone in your company is due for a raise, promotion and company car, its Miss Shana. And she's also funny, I had not had a good laugh in awhile, and i was way overdue for a much needed giggle-fest. All the while, remaining helpful and professional. She knows her product, and presents the best package for each customer. Its obvious she loves her job and helping pet parents. By the way, are you folks hiring? I cant wait to get Merlins new digs and walk him up and down the street as all the busybodies gawk and give up. Thank you again. Elizabeth T.
Response from EmotionalsupportanimalDec 4, 2025
Hi Elizabeth! We’re thrilled Shana could provide professional guidance for your ESA registration and support your unique situation. Clear emotional support animal certification is our priority.
Jackie
She is great at her job, great communication, listens well, she's awesome, she deserves a raise, thank you for doing what you do, and being a great person that you are God is going to bless you mightily.
Response from EmotionalsupportanimalDec 4, 2025
Hi Jackie! We’re glad our team could provide excellent guidance and support for your ESA registration. Ensuring smooth emotional support animal letters is our goal.
Dawn M.
Shana was my customer service helper and she was fantastic! She was very kind and patient. Shana shared some of her experiences which was helpful in making her tangible.
Response from EmotionalsupportanimalDec 4, 2025
Hi Dawn! We’re happy Shana could help you with your ESA registration and answer all your questions. Clear guidance for emotional support animal certification is always our mission.
Shari S.
She was so sweet and personable!
Response from EmotionalsupportanimalDec 4, 2025
Hi Shari! We’re delighted our team could make your ESA registration experience friendly and stress-free. Supporting clients with emotional support animal letters is our priority.
Kalyn S.
What made my experience great is when Jenifer heard how I felt and understood that I had a lot going on and she still proceeded to help me be able to keep my dog
Response from EmotionalsupportanimalDec 4, 2025
Hi Kalyn! We’re glad Jenifer could help you keep your dog and provide clear ESA registration guidance. Ensuring smooth emotional support animal certification is our goal.
Chris
Terri was nice and sweet to talk to. explained everything clearly and it was an easy set up for my cats. thank you Terri!
Response from EmotionalsupportanimalDec 4, 2025
Hi Chris! We’re thrilled Terri could help make your ESA registration process simple and clear. Supporting clients through emotional support animal letters is always our mission.
