EmotionalsupportanimalReviews of emotionalsupportanimal.com

MELIE was amazing and so kind

Melie was great, very patient and empathetic. I've been going through an an extremely rough time emotionally and physically as well as adding on moving from the west coast to the east coast. To say the least it's been a taxing time on me. She made getting set up quick, easy, and calming. Especially when I started getting teary. I was trying to fill out everything online (while stopped at a rest stop) and getting frustrated because of service and therefore the website/timing out. I asked my husband to help but he was complicating everything, but trying his hardest to help me. Melie called just in the knick of time, helping me transition from a total meltdown and possible panick attack. She was calm and reanswered questions I was having a hard time absorbing the answers to and helped me schedule a telehealth visit so I didnt have to worry about it while traveling. Such a relief to have had the chance to talk to her and have her help.

Priscilla really helped me out today. She helped me get started. She went step-by-step and even took the time to call me back. She has very good I really appreciate your help today.

It all starts off friendly and makes the process seem easy. The unprofessional side starts to show once they begin to spell your name wrong several times, even after multiple corrections. They say “Your money will be put in a hold, but will be given back if the appointment is cancelled”. Well guess whose appointment was cancelled with no money given back? The appointment in the website portal miraculously disappeared after the scheduled time had passed. No trace of what was supposed to be there. I called and asked about my cancelled appointment, the woman transferred my line to someone who didn’t even know what was going on. That man was an employee for a completely different company. No matter how many times I called, no one could give me a straight answer and a refund or rescheduling. All they would say is “You’re not in our system”. Meanwhile I had a receipt with an order number. An order number they all claimed to not exist. Proceed with caution for this website.

Shana was really sweet and was great walking me through the process !

Spoke with Priscilla today, she was well spoken and kind. Very understanding about my specific needs and situation.

Priscilla was very kind, compassionate, and helpful in guiding me on how to register my fur baby so that she cannot be judged by her breed. Ive had my girl since picking her out at 3weeks old to now just turned 9yrs! Priscilla explained to me how emotional support animals defer from a service animal and that my girl can be qualified.

He was attended by Priscilia. And the truth is, she was very nice. She was very patient. I don't speak English very well. But she made me feel comfortable and explained everything very simply and helped me through the entire process... very pleasant. Thank you for your help..