Katelyn
Great experience
Shana was kind and so understanding
Response from EmotionalsupportanimalDec 5, 2025
We’re so glad Shana could provide kind and understanding support. Thank you for sharing your positive experience!
At EmotionalSupportAnimal.com, we know how animals can profoundly impact people’s mental health. Our goal is to help anyone living with a mental or emotional disability find comfort and support through a service dog or emotional support animal and learn how their relationship with their support animal can help them live a healthier, more independent, and happier life.The mental health crisis in the United States has reached alarming levels; in fact, more than 1 in 5 Americans live with a mental illness, and around 16% of Americans are on mental health medications, many of which come with dangerous side effects, may not be covered by insurance, and often don’t improve related issues like loneliness or a lack of purpose.Emotional support animals and psychiatric service dogs have scientifically proven benefits on mental health and general wellness for both adults and children. Adding a support animal to a mental health treatment plan can help reduce reliance on medications, may be more affordable than other treatment options, and can provide companionship and motivation. Plus, ESAs and service dogs are legally required to be able to live with you in nearly all long-term rental housing options, including most apartments and college dorms.
Emotionalsupportanimal (emotionalsupportanimal.com) has 905 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Katelyn
Shana was kind and so understanding
Response from EmotionalsupportanimalDec 5, 2025
We’re so glad Shana could provide kind and understanding support. Thank you for sharing your positive experience!
Curtese D.
Throughout the whole process she was patient and VERY understanding! I can tell she passionate and great at her job. I’ve never had customer service this good
Response from EmotionalsupportanimalDec 5, 2025
Thank you! We’re delighted Shana could provide patient and exceptional service—your feedback means a lot!
Amber J.
She was incredibly understanding and was able to get everything done. Stormy is not my cat, and I'm not her owner, she is the love of my life and there's nothing in the world I wouldn't do for her because of everything she's done for me. I truly appreciated the fast service that was truly easy!!
Response from EmotionalsupportanimalDec 5, 2025
We’re so happy we could provide fast, easy, and understanding support for you and Stormy. Thank you for sharing your experience!
Deandria G.
I had a great experience very understandable very nice very calm. Explain everything will.
Response from EmotionalsupportanimalDec 5, 2025
Thank you! We’re thrilled you had a calm and positive experience and that our team could clearly explain everything.
Brandi T.
Priscilla was great and very respectful
Response from EmotionalsupportanimalDec 5, 2025
Thank you! Priscilla is so happy she could provide respectful and helpful support during your ESA registration.
Tori Lynn G.
Mistie was great with helping walk me through the process and answering all the questions I had. She was very thorough with explaining everything.
Response from EmotionalsupportanimalDec 5, 2025
Thank you! Mistie is thrilled she could thoroughly guide you through the process and answer all your questions.
Zanya De los S.
I loved how I was talked to and liked the services made me for and my support animal !
Response from EmotionalsupportanimalDec 5, 2025
We’re so happy you felt supported and well-informed about your ESA. Thank you for your kind words!
Lexie L.
Shana was very helpful she made sure that I understood everything and the process. She spoke very clearly and repeated things that I needed her to. We had a good casual conversation about the kittens. Shana was overall helpful and very nice.
Response from EmotionalsupportanimalDec 5, 2025
We’re delighted Shana could make everything clear, repeat information as needed, and provide friendly support. Thank you for sharing!