EmbroiderymReviews of embroiderym.com

I ordered and paid for 2 shirts and never received them. I waited weeks and contacted them multiple times and they replied it was delivered 3-21 to my front door. It was not. I have camera security around my home and there was no delivery. I posted an inquiry on my neighborhood app and it wasn't delivered to anywhere in my area. I contacted UPS and USPS and there was no such tracking number for them. I asked them to replace or refund my money but they did neither. They were just very rude about the whole situation. Instead, they blocked me from their site. I have the emails and correspondence between them and I so they can't lie about it. I would NEVER buy anything from them. I did order the same shirts for a different seller and received them promptly. Don't buy from Embroiderym.... other sellers have the same products at the same prices.

I purchased items from this company that didn’t fit, and when I asked for a return authorization and a refund, they offered me a $2.00 which I did not accept and then someone wrote back to me offering a $3 refund stating that they would take it out of their own check for salary. If for some reason you need to return something to these folks don’t count on getting anything back. The final note I got from them was they have done everything they can to get me a satisfactory refund, which is BS.

Bought three pair of bras. They are too big and its been a novel to change them to a smaller size or just send them back and get my money. I really hope the customer service can solve this small problem.

This is such a scam. I tried to order the stitch book & the amount I authorized was NOT the amount they tried to take from my account. Luckily I move the exact amount I need to my cash app account so it declined. Immediately another charge tried to go through from another site. They would’ve taken about $65 out of my account. I blocked them. Also, look at these ‘good’ reviews. Do that many customers actually use the word ‘sleek’ to describe things? FAKE. This review is as real as they get!

I ordered from an Instagram ad saying I would get all the materials for the book, thread, scissors, needle, instructions & passkey to online help. What I got was a bound book (making stitching almost impossible.} No thread, needle, scissors, instructions, or the promised links to the online help. I contacted them over the mistake, even sent them a copy of the ad and a picture of what I received. They offered me $6 back. They kept saying I received what I ordered. I ended the communication because they would not admit to lying OR send me what I paid for. Therefore, in my opinion, it is bait and switch and a money making scam. Do not order from them.

Not a fan!! And neither should you. I ordered the stitch book expecting more than just the pages of the book with no instructions, no needles or thread, plus had to wait over a month to receive the product. It ships from overseas to Georgia in the USA. After browsing Amazon it is quite clear that I was took. Buying from a pop-up add from a game app should have been my first clue. I am glad that I used PayPal instead of handing them over my debit card info. Moral of story is : First, if it sounds too good to be true, it is probably a scam. Secondly, do your research before buying!!!

Product arrived and is really unusable for its purpose. I ordered a stitch sample book which is way too small to be stitching on. No thread, needles or instructions. This is a SCAM.

Saw advertised on instagram, I ordered few bracelets before Christmas 2024, NEVER received anything. I decided to email them on 04/2025 telling them I never received my package, they emailed me back saying my package was delivered 25 days ago from April 15 2025. Told customer service I have never received and need my package or money back, their answer was: Sorry, we have indeed delivered it to you. We recommend that you check the surveillance video at your door to see if the goods have arrived. I don’t recommend this site and please don’t fall for instagram advertising.